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Wrong count of replies (total vs. per page)

bugSomething isn't workingSomething isn't working

Status: Open.

#3075 In mozilla/sumo;

· janbrasna opened on May 29, 2026

Horizontal rules are not properly formatted inside the Zendesk ticket replies view

bugSomething isn't workingSomething isn't working

Status: Open.

#3074 In mozilla/sumo;

· emilghittasv opened on May 29, 2026

Underlines are not properly formatted inside the Zendesk ticket replies view

bugSomething isn't workingSomething isn't working

Status: Open.

#3073 In mozilla/sumo;

· emilghittasv opened on May 29, 2026

Misleading breadcrumbs when visiting another group member's submitted Zendesk tickets

bugSomething isn't workingSomething isn't working

Status: Open.

Bug

#3072 In mozilla/sumo;

· emilghittasv opened on May 29, 2026

The selected group tickets status filter disappears when hovered/focused

bugSomething isn't workingSomething isn't working

Status: Open.

#3071 In mozilla/sumo;

· emilghittasv opened on May 28, 2026

[Mobile] The group tickets view is displayed with UI issues

bugSomething isn't workingSomething isn't working

Status: Open.

#3070 In mozilla/sumo;

· emilghittasv opened on May 28, 2026

Group members can reply to Zendesk tickets belonging to other users

bugSomething isn't workingSomething isn't working

Status: Open.

#3069 In mozilla/sumo;

· emilghittasv opened on May 28, 2026

Sanitize badge input for admin interface

bugSomething isn't workingSomething isn't working

Status: Open.

#3068 In mozilla/sumo;

· akatsoulas opened on May 28, 2026

The transition of a Zendesk ticket from solved to open after a user reply is reflected in SUMO only after a page refresh

bugSomething isn't workingSomething isn't working

Status: Open.

#3067 In mozilla/sumo;

· emilghittasv opened on May 28, 2026

The Zendesk solved tickets are not transitioning to the Open state after replying via SUMO

bugSomething isn't workingSomething isn't working

Status: Open.

Bug

#3066 In mozilla/sumo;

· emilghittasv opened on May 27, 2026

Banners include extra whitespace/newline

bugSomething isn't workingSomething isn't working

Status: Open.

#3065 In mozilla/sumo;

· janbrasna opened on May 27, 2026

Users can reply to closed Zendesk tickets

bugSomething isn't workingSomething isn't working

Status: Open.

Bug

#3064 In mozilla/sumo;

· emilghittasv opened on May 27, 2026