Add Hay - Open-source AI customer support platform

README.md

@@ -3,20 +3,22 @@
 A curated list of awesome Chatbot services and resources.
 
 ## Contents
+
 - [Open Source Projects](#open-source-projects)
 - [Services](#services)
-    - [Chatbot design](#chatbot-design)
-    - [Chatbot builder](#chatbot-builder)
-    - [Messaging services](#messaging-services)
+  - [Chatbot design](#chatbot-design)
+  - [Chatbot builder](#chatbot-builder)
+  - [Messaging services](#messaging-services)
 - [Example projects](#example-projects)
 - [Chatbot Platforms and Channels](#chatbot-platforms-and-channels)
 - [Personal Assistants](#personal-assistants)
 - [Chatbots](#chatbots)
 - [Resources](#resources)
-    - [Tutorials](#tutorials)
+  - [Tutorials](#tutorials)
 - [Contributing](#contributing)
 
 ## Open Source Projects
+
 - [spaCy](https://pypi.org/project/spacy/) - Python library for advanced natural language processing.
 - [Botkit](https://github.com/howdyai/botkit) - Open Source bot building blocks for Slack, Facebook Messenger, Twilio, Microsoft with [Botkit Studio](https://studio.botkit.ai/) - a hosted development environment
 - [Claudia Bot Builder](https://github.com/claudiajs/claudia-bot-builder) - Open Source library to create chat bots for FB, Slack, Skype and Telegram and deploy to AWS Lambda
@@ -27,13 +29,16 @@ A curated list of awesome Chatbot services and resources.
 - [BotPress](https://botpress.io/) - Botpress is an on-prem, open-source bot building platform for businesses
 - [Bottender](https://bottender.js.org/) - an open-source chatbot framework in NodeJS
 - [Rasa Talk](https://github.com/jackdh/RasaTalk) - GUI supported open-source chatbot framework built over Rasa.
+- [Hay](https://github.com/hay-chat/hay-core) - Open-source AI customer support platform that executes real actions like processing refunds and updating orders.
 
 ## Services
 
 ### Chatbot design
+
 - [Botsociety](https://botsociety.io) - Design and preview your chabot before actually building it.
 
 ### Chatbot builder
+
 - [Botfront](https://botfront.io) - An open source platform to visually and intuitively build chatbots with Rasa.
 - [BotStar](https://wwww.botstar.com) - Design and Develop Chatbots for Messenger & Website. Visually.
 - [Flow XO](https://flowxo.com) - Bot + human messaging platform
@@ -46,23 +51,28 @@ A curated list of awesome Chatbot services and resources.
 - [TuringRobot](http://www.tuling123.com/) - Platform for AI robots and AI robot OS
 
 ### Messaging services
+
 - [msg.ai](http://msg.ai/) - AI for Conversational Commerce
 - [wit.ai](https://wit.ai/) - Natural Language for Developers
 - [Google NLP](https://cloud.google.com/natural-language/) - Cloud Natural Language API (up to 5K free analyses/month)
 
 ## Analytics
+
 - [Dashbot](https://www.dashbot.io/) - Bot Analytics
 - [ChatBase](https://chatbase.com/welcome) - Analyze and optimize bots more easily
 
 ## Payments & Subscriptions
+
 - [Paypal](https://developer.paypal.com/)
 - [Stripe](https://stripe.com/)
 - [Braintree](https://www.braintreepayments.com/)
 
-## Example projects 
+## Example projects
+
 - [Facebook Messenger DevKit](https://github.com/olegakbarov/facebook-messenger-devkit) - Node.js setup for rapid development for Facebook Messenger Platform
 
 ## Chatbot Platforms and Channels
+
 - [Facebook messenger](https://developers.facebook.com/docs/messenger-platform)
 - [Wechat](https://admin.wechat.com/)
 - [Slack](https://api.slack.com/bot-users)
@@ -77,6 +87,7 @@ A curated list of awesome Chatbot services and resources.
 - [IBM Bot Asset Exchange](https://developer.ibm.com/code/exchanges/bots/)
 
 ## Personal Assistants
+
 - [Apple Siri](https://www.apple.com/ios/siri/)
 - [Google Assistant](https://assistant.google.com/)
 - [Amazon Alexa](https://developer.amazon.com/alexa)
@@ -86,6 +97,7 @@ A curated list of awesome Chatbot services and resources.
 - [Sensay](https://www.sensay.it/) - Instantly connect with a real human whenever you need advice or inspiration.
 
 ## Chatbots
+
 - [Botlist](https://botlist.co/) - An App Store For Bots
 - [A. L. I. C. E.](https://alice.pandorabots.com/)
 - [Mitsuku](https://pandorabots.com/mitsuku/) - Won most humanlike AI in Loebner Price
@@ -95,12 +107,14 @@ A curated list of awesome Chatbot services and resources.
 - [BotList.net](https://botlist.net/) - A list of bots for Discord, Slack, Telegram and more
 
 ## Resources
+
 - [Beginner’s Guide To Chatbots](https://chatbotsmagazine.com/the-complete-beginner-s-guide-to-chatbots-8280b7b906ca) - Good introduction
 - [Chatbots Magazine](https://chatbotsmagazine.com/) - A good place to Learn About Chatbots
 - [Bot Weekly](http://botweekly.com/issues) - Weekly round up of the most interesting chatbot and AI news
 - [Bot Wiki](https://botwiki.org/) - Catalog of online bots, tools and tutorials
 
 ### Tutorials
+
 - [How To Develop A Chat Bot With Node.js](https://www.smashingmagazine.com/2016/10/how-to-develop-a-chat-bot-with-node-js/) - Tutorial for Claudia Bot Builder
 - [Handling Permissions with DialogFlow and Actions On Google](https://medium.com/google-developer-experts/handling-permissions-with-dialogflow-and-actions-on-google-b08c8f228c00) - Tutorial for the Google Assistant & DialogFlow
 - [Build multi-lingual Actions for the Google Assistant](https://medium.com/google-developer-experts/build-multi-lingual-actions-for-the-google-assistant-106d2b94aa1a) - Tutorial for the Google Assistant & DialogFlow