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Add Hay - Open-source AI customer support platform - #58

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Add Hay - Open-source AI customer support platform#58
rgrjnr wants to merge 1 commit into
JStumpp:masterfrom
rgrjnr:add-hay

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@rgrjnr

@rgrjnr rgrjnr commented Mar 24, 2026

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Add Hay to Open Source Projects

Hay is an open-source AI customer support platform that executes real actions (like processing refunds, updating orders, and resetting passwords) rather than just answering questions about them.

Why it should be included

  • Fully open source with an active codebase on GitHub
  • Action-oriented: Integrates with tools like Shopify, Stripe, and Zendesk to perform actual operations, not just provide canned responses
  • Plugin system with MCP (Model Context Protocol) support for extensibility
  • Human-in-the-loop escalation for complex cases
  • Self-hostable with full audit trails and GDPR compliance
  • Well-documented with tested installation and usage guides

Hay is an open-source AI customer support platform that goes beyond
answering questions — it executes real actions like processing refunds,
updating orders, and resetting passwords by integrating with existing
business tools.

GitHub: https://github.com/hay-chat/hay-core
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