Customer Support Agent Tutorial Episode 5

In this final part of the tutorial series, we added on customer and order management to complete the proof of concept chatbot. Customers can now:

• View existing orders
• Create new orders and update the relevant 'databases'

Take a look at the bottom half of the below diagram to see what we will build:

Here is what one of the final customer journeys look like:

Setup

To setup the python environment I did:

conda create -p ./.conda python=3.11
pip install -r requirements.txt

Then activated the environment with:

conda activate ./.conda

To run the frontend you can type:

streamlit run streamlit_frontend.py

Happy Agent Building :D