Skip to content
View viklall's full-sized avatar

Block or report viklall

Block user

Prevent this user from interacting with your repositories and sending you notifications. Learn more about blocking users.

You must be logged in to block users.

Maximum 250 characters. Please don’t include any personal information such as legal names or email addresses. Markdown is supported. This note will only be visible to you.
Report abuse

Contact GitHub support about this user’s behavior. Learn more about reporting abuse.

Report abuse
viklall/README.md

Hey, I'm Vik 👋

I'm an IT sysadmin teaching myself to build AI-powered tools — and using everything I already know about infrastructure, ticketing systems, and automation to do it faster than most.

Currently transitioning from keeping systems running to building the intelligent systems that run on top of them.

🔧 What I'm Working On

  • AI Triage Bot — connects to ServiceNow, pulls live incidents, and uses Google Gemini to summarize and triage each ticket automatically
  • Exploring the Claude API and Gemini API to build practical tools that solve real IT problems
  • Learning how to turn sysadmin domain knowledge into AI-powered products

🛠️ Stack

Python Google Gemini Claude ServiceNow

🚀 Featured Projects

🤖 gemini-servicenow

A Python bot that fetches live IT incidents from ServiceNow and uses Google Gemini to triage and summarize each one — all from the terminal.

Sysadmin by trade. AI builder by choice.

Pinned Loading

  1. gemini-servicenow gemini-servicenow Public

    Python script to use Gemini to summarize incident tickets in a ServiceNow PDI

    Python