Understanding customer feedback is essential for any business. This NLP-based project processes customer reviews to:
✔️ Segment reviews into meaningful sections
✔️ Identify sentiment (Positive, Neutral, Negative)
✔️ Clean and preprocess text for better analysis
🔹 Text Segmentation – Divides long reviews into structured parts
🔹 Sentiment Analysis – Identifies emotions in customer feedback
🔹 NLP-Based Approach – Uses tokenization, stopword removal, and stemming
🔹 Lightweight & Efficient – No machine learning model required
- Python 🐍
- NLTK 📝 (Natural Language Toolkit)
- Pandas 🏷️
- Regex & Text Processing
- Matplotlib.pyplot
1️⃣ Clone the repository:
git clone https://github.com/theadeelahmed/Sentiment_analysis