Pema s patch 3

docs/conversation-api/api-reference/messages.md

@@ -178,7 +178,7 @@ Parameter | Required | Value |Description |
                      "score": 0.68,
                      "timeOffset": 6.2,
                      "duration": 0.1
-                    
+
                  },
                  {
                      "word": "you",
@@ -196,6 +196,7 @@ Parameter | Required | Value |Description |
                      "score": 0.68,
                      "timeOffset": 6.6,
                      "duration": 0.3
+
                  },
                  {
                      "word": "$69.99",
@@ -301,4 +302,4 @@ Field  | Description
 ```conversationId``` | Unique conversation identifier. Read more about the Conversation ID [here](/docs/api-reference/getting-conversation-intelligence#what-is-a-conversation-id). |
 ```words``` | Words object with properties `word`, `startTime`, `endTime` and `score`. The `score` is the word level confidence score that represents the confidence level of individual words within the transcript. The `score` shows the relevancy of the word in the transcript. Higher the word-level confidence score, the more relevant it is to the transcript message. When you pass `verbose=true`, the word-level confidence score is by default returned. <br/> Note that a processed `text` conversation will not return any confidence score since it is already in the transcript form. `words` also return the `timeOffset` and `duration` variables. The word level confidence score is currently in <font color="orange"> Labs</font>. |
 ```phrases``` | It shows the most important action phrases in each sentence. It's enabled when you pass `detectPhrases=true` during submiting the request in Async and Websocket API.|
-```sentiment```| Shows the sentiment polarity(intensity of negativity or positivity of a sentence) and suggested sentiment type (positive, negative and neutral). |
+```sentiment```| Shows the sentiment polarity(intensity of negativity or positivity of a sentence) and suggested sentiment type (positive, negative and neutral). |

docs/faq.md

@@ -66,4 +66,3 @@ You can create up to 200 Trackers per account.
 
 ### Can I view the logs of Streaming API?
 Yes, you can view the Streaming API logs via the [Symbl Platform](https://platform.symbl.ai/#/login). 
-