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mafkhami23/README.md

👋 Hi, I'm Mahdi Afkhami, PhD

🔍 Design Researcher | 🧠 Experience Strategist | 📊 Data Systems Thinker


💬About Me

I’m a design researcher focused on using data to drive product and experience decisions across digital and physical systems.

My work combines mixed-methods UX research with quantitative analysis—including large-scale surveys, behavioral data, and statistical modeling—to uncover patterns in how users interact with products and environments. I translate these insights into actionable recommendations, tools, and frameworks that teams can use to prioritize features, optimize journeys, and measure performance.

I’ve led research and built data-driven tools across aviation, workplace, and urban systems—working closely with cross-functional stakeholders to connect user behavior, business goals, and design strategy.


🛠️ What I Do

  • 🎯Mixed-Methods UX Research – From qualitative interviews to survey analytics and behavioral insights
  • 🗺️Strategic Foresight & Journey Mapping – Mapping user flows, system pain points, and future-state models
  • 📈 Data Visualization & Tool Building – Python, Excel, and visual storytelling for complex datasets
  • 🤝Cross-Functional Collaboration – Partnering with designers, engineers, product owners, and stakeholders

🌟Featured Projects

Implementing an end-to-end analytics pipeline that converts unstructured review data into structured insights using NLP, clustering, and sentiment analysis. The output supports scalable benchmarking and experience optimization across locations.

Mixed-methods research using satellite data, survey analysis, and neighborhood modeling to guide climate-resilient urban design.

A data-driven exploration of future living models that redefines community, flexibility, and well-being in multifamily housing.

Real-time data collection and IAQ sensing integrated into airport environments to evaluate comfort, movement, and user behavior.


🔬 Currently Exploring

  • Behavioral segmentation and emotion-driven UX
  • AI-assisted research workflows
  • Heat resilience and mental well-being in public space design

🤝Let’s Connect

Open to collaborations in research, innovation strategy, and experience design. Always curious, always building.

Pinned Loading

  1. Voice-of-customer-analytics-pipeline Voice-of-customer-analytics-pipeline Public

    NLP pipeline that transforms unstructured Google Reviews into structured experience insights for cross-venue benchmarking.

  2. Airport_Terminal_Performance_Optimization Airport_Terminal_Performance_Optimization Public

    End-to-end passenger experience study combining journey mapping, behavioral observation, and IAQ sensor analysis at ONT airport.

    Jupyter Notebook

  3. Residency_Reshaped Residency_Reshaped Public

    Kano Model analysis of 1,000-person survey to prioritize multifamily housing features through mixed-methods UX research.

    Python

  4. Urban-Heat-Island-Mitigation Urban-Heat-Island-Mitigation Public

    Mixed-methods study using satellite imagery, GIS, and 60+ community interviews to guide heat-resilient urban design in Dallas.