Added Priorities

src/Support.php

@@ -10,6 +10,7 @@
 
 namespace lukeyouell\support;
 
+use lukeyouell\support\elements\Message as MessageElement;
 use lukeyouell\support\elements\Ticket as TicketElement;
 use lukeyouell\support\models\Settings;
 use lukeyouell\support\services\SupportService as SupportServiceService;
@@ -74,7 +75,11 @@ function (RegisterUrlRulesEvent $event) {
 
                 $event->rules['support/settings/ticket-statuses'] = 'support/ticket-statuses/index';
                 $event->rules['support/settings/ticket-statuses/new'] = 'support/ticket-statuses/edit';
-                $event->rules['support/settings/ticket-statuses/<id:\d+>'] = 'support/ticket-statuses/edit';
+				$event->rules['support/settings/ticket-statuses/<id:\d+>'] = 'support/ticket-statuses/edit';
+
+				$event->rules['support/settings/ticket-priorities'] = 'support/ticket-priorities/index';
+                $event->rules['support/settings/ticket-priorities/new'] = 'support/ticket-priorities/edit';
+                $event->rules['support/settings/ticket-priorities/<id:\d+>'] = 'support/ticket-priorities/edit';
 
                 $event->rules['support/settings/emails'] = 'support/emails/index';
                 $event->rules['support/settings/emails/new'] = 'support/emails/edit';
@@ -141,7 +146,8 @@ function (PluginEvent $event) {
             'mailService' => \lukeyouell\support\services\MailService::class,
             'messageService' => \lukeyouell\support\services\MessageService::class,
             'ticketService' => \lukeyouell\support\services\TicketService::class,
-            'ticketStatusService' => \lukeyouell\support\services\TicketStatusService::class,
+			'ticketStatusService' => \lukeyouell\support\services\TicketStatusService::class,
+			'ticketPriorityService' => \lukeyouell\support\services\TicketPriorityService::class,
         ]);
     }
 

src/controllers/TicketPrioritiesController.php

@@ -0,0 +1,152 @@
+<?php
+/**
+ * Support plugin for Craft CMS 3.x
+ *
+ * Simple support system for tracking, prioritising and solving customer support tickets.
+ *
+ * @link      https://github.com/lukeyouell
+ * @copyright Copyright (c) 2018 Luke Youell
+ */
+
+namespace lukeyouell\support\controllers;
+
+use lukeyouell\support\Support;
+use lukeyouell\support\models\TicketPriority as TicketPriorityModel;
+
+use Craft;
+use craft\helpers\ArrayHelper;
+use craft\helpers\Json;
+use craft\web\Controller;
+
+use yii\base\InvalidConfigException;
+use yii\web\Response;
+
+class TicketPrioritiesController extends Controller
+{
+    // Public Properties
+    // =========================================================================
+
+    public $settings;
+
+    // Public Methods
+    // =========================================================================
+
+    public function init()
+    {
+		parent::init();
+
+        $this->settings = Support::$plugin->getSettings();
+        if (!$this->settings->validate()) {
+            throw new InvalidConfigException('Support settings don’t validate.');
+        }
+    }
+
+    public function actionIndex()
+    {
+
+		$settings = $this->settings;
+        $ticketPriorities = Support::getInstance()->ticketPriorityService->getAllTicketPriorities();
+
+        $variables = [
+            'settings'       => $settings,
+            'ticketPriorities' => $ticketPriorities,
+        ];
+
+        return $this->renderTemplate('support/_settings/ticket-priorities/index', $variables);
+    }
+
+    public function actionEdit(int $id = null, TicketPriorityModel $ticketPriority = null)
+    {
+        $variables = [
+            'id'           => $id,
+            'ticketPriority' => $ticketPriority,
+        ];
+
+        if (!$variables['ticketPriority']) {
+            if ($variables['id']) {
+                $variables['ticketPriority'] = Support::getInstance()->ticketPriorityService->getTicketPriorityById($variables['id']);
+
+                if (!$variables['ticketPriority']) {
+                    throw new NotFoundHttpException('Ticket priority not found');
+                }
+            } else {
+                $variables['ticketPriority'] = new TicketPriorityModel();
+            }
+        }
+
+        if ($variables['ticketPriority']->id) {
+            $variables['title'] = $variables['ticketPriority']->name;
+        } else {
+            $variables['title'] = 'Create a new ticket priority';
+        }
+
+        $emails = Support::getInstance()->emailService->getAllEmails();
+        $variables['emails'] = ArrayHelper::map($emails, 'id', 'name');
+
+        return $this->renderTemplate('support/_settings/ticket-priorities/edit', $variables);
+    }
+
+    public function actionSave()
+    {
+        $this->requirePostRequest();
+
+        $request = Craft::$app->getRequest();
+        $id = $request->post('id');
+        $ticketPriority = Support::getInstance()->ticketPriorityService->getTicketPriorityById($id);
+
+        if (!$ticketPriority) {
+            $ticketPriority = new TicketPriorityModel();
+        }
+
+        $ticketPriority->name = $request->post('name');
+        $ticketPriority->handle = $request->post('handle');
+        $ticketPriority->colour = $request->post('colour');
+        $ticketPriority->default = $request->post('default');
+        // $emailIds = $request->post('emails');
+
+        // if (!$emailIds) {
+        //     $emailIds = [];
+        // }
+
+        // Save it
+		// $save = Support::getInstance()->ticketPriorityService->saveTicketPriority($ticketPriority, $emailIds);
+		$save = Support::getInstance()->ticketPriorityService->saveTicketPriority($ticketPriority);
+
+        if ($save) {
+            Craft::$app->getSession()->setNotice('Ticket priority saved.');
+
+            $this->redirectToPostedUrl();
+        } else {
+            Craft::$app->getSession()->setError('Couldn’t save ticket priority.');
+        }
+
+        Craft::$app->getUrlManager()->setRouteParams(compact('ticketPriority'));
+    }
+
+    public function actionReorder(): Response
+    {
+        $this->requirePostRequest();
+        $this->requireAcceptsJson();
+
+        $ids = Json::decode(Craft::$app->getRequest()->getRequiredBodyParam('ids'));
+
+        if ($success = Support::getInstance()->ticketPriorityService->reorderTicketPriorities($ids)) {
+            return $this->asJson(['success' => $success]);
+        }
+
+        return $this->asJson(['error' => 'Couldn’t reorder ticket priorities.']);
+    }
+
+    public function actionDelete()
+    {
+        $this->requireAcceptsJson();
+
+        $ticketPriorityId = Craft::$app->getRequest()->getRequiredParam('id');
+
+        if ($success = Support::getInstance()->ticketPriorityService->deleteTicketPriorityById($ticketPriorityId)) {
+            return $this->asJson(['success' => true]);
+        }
+
+        return $this->asJson(['error' => 'Couldn’t delete ticket priority.']);
+    }
+}

src/controllers/TicketsController.php

@@ -51,7 +51,8 @@ public function actionNew()
         $volume = $this->settings->volumeId ? Craft::$app->getVolumes()->getVolumeById($this->settings->volumeId) : null;
 
         $variables = [
-            'volume' => $volume,
+			'volume' => $volume,
+			'ticketPriorities' => Support::getInstance()->ticketPriorityService->getAllTicketPriorities(),
             'elementType' => Asset::class,
             'settings' => $this->settings,
         ];
@@ -72,6 +73,7 @@ public function actionView(string $ticketId = null)
         $variables = [
             'ticket'   => $ticket,
             'ticketStatuses' => Support::getInstance()->ticketStatusService->getAllTicketStatuses(),
+            'ticketPriorities' => Support::getInstance()->ticketPriorityService->getAllTicketPriorities(),
             'volume' => $volume,
             'assetElementType' => Asset::class,
             'settings' => $this->settings,
@@ -133,17 +135,22 @@ public function actionSave()
         $request = Craft::$app->getRequest();
         $ticketId = Craft::$app->security->validateData($request->post('ticketId'));
         $ticketStatusId = $request->post('ticketStatusId');
+        $ticketPriorityId = $request->post('ticketPriorityId');
 
         if ($ticketId) {
             $ticket = Support::getInstance()->ticketService->getTicketById($ticketId);
 
             if (!$ticket) {
                 throw new NotFoundHttpException('Ticket not found');
+			}
+
+			if ($request->post('ticketPriorityId')) {
+                Support::getInstance()->ticketService->changeTicketPriority($ticket, $ticketPriorityId);
             }
 
             if ($request->post('ticketStatusId')) {
                 Support::getInstance()->ticketService->changeTicketStatus($ticket, $ticketStatusId);
-            }
+			}
 
             Craft::$app->getElements()->saveElement($ticket, false);
 
@@ -152,4 +159,22 @@ public function actionSave()
 
         return $this->redirectToPostedUrl();
     }
+
+    public function actionCloseTicket() {
+
+        $request = Craft::$app->getRequest();
+        $ticketId= $request->post('ticketId');
+
+        if ($ticketId) {
+
+            $ticket = Support::getInstance()->ticketService->getTicketById($ticketId);
+            $ticketStatus = Support::getInstance()->ticketStatusService->getTicketStatusByHandle("closed");
+
+            Support::getInstance()->ticketService->changeTicketStatus($ticket, $ticketStatus->id);
+            Craft::$app->getElements()->saveElement($ticket, false);
+            Craft::$app->getSession()->setNotice('Ticket updated.');
+        }
+
+
+    }
 }