Customer Demo Site

This project is a sample web site for demonstrating Cisco Webex Contact Center (WxCC) digital channels from a static webite

Getting Started

Watch the Video: WxCC Customer Demo website deployed on glitch

Instructions for seting up this project on Glitch.me

1. From the Glitch.me website, select New Project > Import from GitHub
   • Paste in the name of this repository - https://github.com/dwfinnegan/customer_demo
2. Change the Glitch project name to something easier to remember
   • Settings > edit project details
3. In the script.js file, edit the constant declarations at the top of the file
4. Copy/paste your web chat code into the bottom of the index.html file between the comments above the closing body tag
5. Use Firefox to screen capture your customer website
   • right click > Take Screenshot > Save full page > Download
6. Rename the screen capture, then drag and drop it into the Glitch assets folder
7. Update the CUSTOMER_NAME and CUSTOMER_IMAGE in the script.js file before each demo

Changelog

---

[1.4.0] - 2022-08-17

• Added WhatsApp channel

[1.3.1] - 2022-05-09

• Delay callback added

[1.3.0] - 2022-05-08

• New project name and home
• Now supports call in, callback, email & SMS channels
• Form validation
• Scrolling customer images