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cloudbynea/README.md

Hi there 👋

Cloudbynea banner

Andrea "Nea" Esquivel

I help enterprises build operational systems that scale without creating new risk

7+ years working at the intersection of cloud infrastructure, customer success, and executive leadership. Specialized in:

  • Risk visibility: Making invisible infrastructure risk visible to decision-makers
  • Operating models: Building repeatable processes (governance, incident response, financial controls)
  • Customer outcomes: Translating technical decisions into business impact

My work is documented in open repositories below, organized by operational domain.

How This Repository Is Organized

Strategic & Business Operations

These projects show how I approach enterprise-scale operational challenges.

  • cloud-trust-risk-program — Complete case study: How a TAM partners with enterprise leadership to build cloud governance as a business system (not a support function)

  • cloudbynea-ops-decision-lab — Operational math: How to think about staffing, capacity, budget, and trade-offs using real data

Incident Response & Recovery

These projects document how I think about incidents—not as one-time fixes, but as signals for systemic improvement.

  • cloud-incident-mfa-recovery — Real incident case: MFA lockout, root cause analysis, prevention framework. Shows diagnostic methodology + RCA rigor.

  • aws-incident-case-ec2 — Infrastructure incident: Auto Scaling misconfiguration. Shows technical troubleshooting + business impact translation.

Governance & Compliance Architecture

These projects show how I design infrastructure controls that scale.

  • aws-config-resource-governance-framework — Governance-as-code: Enterprise-style resource enforcement (S3 encryption, EC2 tagging, S3 versioning) with continuous validation.

  • aws-network-traffic-analysis-vpc-flowlogs — Incident response scenario using VPC Flow Logs to detect and block suspicious traffic at the subnet level.

What This Means for CSM Roles

If you're reviewing my background for a Customer Success Manager role, here's what these repos show:

✓ I understand customer infrastructure deeply (technical credibility) ✓ I think about risk before it becomes an incident (proactive thinking) ✓ I design repeatable processes (operating systems, not ad hoc work) ✓ I can communicate technical complexity to leadership (executive positioning) ✓ I learn from incidents to prevent recurrence (continuous improvement)

These are the core CSM competencies applied to cloud operations.

Get In Touch

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  1. aws-config-resource-governance-framework aws-config-resource-governance-framework Public

    Enterprise-style AWS Config governance framework enforcing S3 KMS encryption, EC2 mandatory tags, and S3 versioning with continuous compliance validation.

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  2. cloud-trust-risk-program cloud-trust-risk-program Public

    Executive Cloud Advisory & Technical Account Management portfolio case focused on cloud trust, risk governance, identity security, and financial controls for enterprise SaaS environments.

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  3. cloudbynea-ops-decision-lab cloudbynea-ops-decision-lab Public

    Ops math and business logic lab for staffing, capacity planning, budget analysis, and process optimization using anonymized data.

    1

  4. cloud-incident-mfa-recovery cloud-incident-mfa-recovery Public

    AWS incident simulation documenting recovery from loss of MFA access after offboarding failure. Covers IAM investigation, CLI recovery, internal verification, RCA, and preventive measures — based o…

  5. aws-incident-case-ec2 aws-incident-case-ec2 Public

    Simulated AWS EC2 incident response case focused on Auto Scaling misconfiguration and recovery. Includes RCA, troubleshooting steps, and CLI examples — built from real support experience in cloud o…

  6. aws-network-traffic-analysis-vpc-flowlogs aws-network-traffic-analysis-vpc-flowlogs Public

    AWS hands-on incident response scenario using VPC Flow Logs, S3, and Network ACLs to detect and block suspicious outbound traffic at the subnet level.

    1