Skip to content

docs: Document Actor reviews #2580

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
szaganek wants to merge 1 commit into
base: master
Choose a base branch
from
Open

docs: Document Actor reviews #2580

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 1 addition & 1 deletion sources/platform/actors/index.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -74,4 +74,4 @@ To get a better idea of what Apify Actors are, visit [Apify Store](https://apify

## Public and private Actors

Actors can be [public](./actors/running/actors-in-store) or private. Private Actors are yours to use and keep; no one will see them if you don't want them to. Public Actors are [available to everyone](./running/store.md) in [Apify Store](https://apify.com/store). You can make them free to use, or you can [charge for them](https://blog.apify.com/make-regular-passive-income-developing-web-automation-actors-b0392278d085/).
Actors can be [public](/actors/running/store/index.md) or private. Private Actors are yours to use and keep; no one will see them if you don't want them to. Public Actors are available to everyone in [Apify Store](https://apify.com/store). You can make them free to use, or you can [charge for them](https://blog.apify.com/make-regular-passive-income-developing-web-automation-actors-b0392278d085/).
45 changes: 45 additions & 0 deletions sources/platform/actors/publishing/actor_rating.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
@@ -0,0 +1,45 @@
---
title: Monitor your Actor's rating
description: Learn how to monitor your Actor's rating in Apify Store to ensure it meets the quality standards and is performing well.
slug: /actors/publishing/actor-rating
sidebar_position: 6
---

Users can review your Actor in Apify Store. Their ratings impact your Actor's [quality score](/platform/actors/publishing/quality-score) and help it rank higher in search results. User reviews are also a great source of feedback that you can use to improve your Actor.

## About the Actor rating

Your Actor's rating isn't a pure average of all reviews. Instead, it's a weighted average that includes the following factors:
Copy link
Copy Markdown
Contributor

@TC-MO TC-MO Jun 1, 2026

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Doesn't it make more sense to lead in with what it is? Or is the weighted average an actual assumption that community has and we want to dispel that explicitly?

Suggested change
Your Actor's rating isn't a pure average of all reviews. Instead, it's a weighted average that includes the following factors:
Your Actor's rating is a weighted average that includes the following factors:


- More recent reviews have a higher weight than the older ones.
- Reviews from trusted users have a higher weight.
- Reviews from users who often run your Actor have a higher weight.

## View your Actor's rating and reviews

To view your Actor's rating:

1. Navigate to your Actor's page in Apify Store.
1. Select the **Reviews** tab.

![Actor's rating and reviews in Apify Store](../running/images/store/actor_reviews.svg)

## Respond to a review

You can leave a public reply to a user's review on your Actor. Use this option to address the user's concerns, help them better understand the Actor, or provide additional information.

To respond, on a user's review, select **Options** > **Reply**.

### Edit your reply

To edit your response, on your reply, select **Options** > **Edit**.
Comment on lines +33 to +35
Copy link
Copy Markdown
Contributor

@TC-MO TC-MO Jun 1, 2026

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Do we really need a one sentence section? Wouldn't it be better to fold it into one?


## Report a review

If you believe that a review doesn't follow the community standards, you can report it. For details, see [Report a review](/platform/actors/running/reviews#report-a-review).

Note that the support team verifies all reports and only deletes the reviews that violate Apify policies. Users can share their experience even if it's negative. Here are some invalid reasons for reporting a review:
Copy link
Copy Markdown
Contributor

@TC-MO TC-MO Jun 1, 2026

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Admonition feels more natural here, doesn't it?

Suggested change
Note that the support team verifies all reports and only deletes the reviews that violate Apify policies. Users can share their experience even if it's negative. Here are some invalid reasons for reporting a review:
:::note Report verification
The support team verifies all reports and only deletes the reviews that violate Apify policies. Users can share their experience even if it's negative.
:::
Here are some invalid reasons for reporting a review:


- The review isn't a favorable opinion of the Actor.
- The problems indicated in the review could be resolved by opening an issue.
- The review describes an edge case or an issue that has since been resolved.
Loading
Loading