IT helpdesk technician at T4Tech (Genoa, IT) — building toward IT automation and AI integration for SMB environments.
I work daily across Windows administration, VoIP/PBX deployment, networking and endpoint provisioning, and I'm progressively pulling AI and scripting into that workflow to make small IT teams operate like larger ones.
- WinForge — automated Windows workstation provisioning & inventory tool, with vendor-aware driver updates (Dell / HP / Lenovo). PowerShell, WinForms GUI, winget-based.
- PCSnapshot — zero-install Windows system analyzer for IT technicians, full pre-migration audit packaged in a single EXE with desktop HTML report. Python + PyInstaller.
- portfolio — showcase of personal projects, including source-available code and technical write-ups of closed-source work.
Daily work — Windows / Active Directory / Azure AD, PowerShell, Wildix PBX, NethServer 8, OpenVPN, Synology NAS
Automation & AI — Python, n8n (self-hosted), MCP (Model Context Protocol), Anthropic API, Claude Code
Currently studying — Internal security audits, NIST CSF, C++, RISC-V assembly
- T4Tech — IT helpdesk technician, Genoa (March 2026 — present)
- Daily client-facing work across SMB environments: remote support, device provisioning, VoIP/PBX deployment, domain administration, infrastructure troubleshooting.
- Direction: automation tooling and AI integration as a practical force multiplier for small IT teams.
- LinkedIn: linkedin.com/in/lorenzo-boschi-842bb22a8
- Email: lorenzoboschi27@gmail.com