feat(zendesk): smart actions for ticket creation and closure#303

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christophebrun-forest wants to merge 11 commits into

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feat/zendesk-create-ticket-action

Commits on May 13, 2026

feat(zendesk): add CreateTicketWithNotification and CloseTicket smart actions

christophebrun-forest
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claude
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fix(zendesk): harden smart actions (HTML escape + per-id rescue)

christophebrun-forest
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claude
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chore(zendesk): code review polish (silent rescues, uniq, ASCII)

christophebrun-forest
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claude
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chore(zendesk): trim over-documented comments to match repo style

christophebrun-forest
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claude
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feat(zendesk): action_name, email templates wizard, priority/type overrides

christophebrun-forest
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claude
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fix(zendesk): Message stays empty + interpolate tokens in templates

christophebrun-forest
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claude
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feat(zendesk): sender_email kwarg + auto-derive requester name

christophebrun-forest
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claude
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refactor(zendesk): move smart actions to plugins, host-agnostic

christophebrun-forest
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claude
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refactor(zendesk): polish plugin architecture

christophebrun-forest
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claude
committed

Commits on May 15, 2026