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Add update manifest and support guidance #35

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12 changes: 12 additions & 0 deletions public/updates/windows/latest.json
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Original file line number Diff line number Diff line change
@@ -0,0 +1,12 @@
{
"channel": "public-beta",
"latestVersion": "0.4.10-beta.34",
"fileVersion": "0.4.10.34",
"minimumSupportedVersion": "0.4.10-beta.30",
"releasedAt": "2026-06-25T00:00:00Z",
"downloadPageUrl": "https://couchmode.app/download",
"sha256": "AFE1F13419384F20192C36A174B8615F930CD1323A1E7AFE5CB35CF80AF94BEC",
"notesUrl": "https://couchmode.app/download",
"critical": false,
"message": "A newer CouchMode beta is available."
}
38 changes: 15 additions & 23 deletions src/routes/support.tsx
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Expand Up @@ -3,10 +3,10 @@ import { InfoPage } from "@/components/utility/InfoPage";

const TITLE = "Support";
const DESC =
"Need help with CouchMode? Email support with your Windows version, CouchMode version, launch mode, controller details, membership tier if relevant, and support bundle.";
"Need help with CouchMode? Email support with a short bug report, your CouchMode version, Windows version, controller details, and diagnostic report if available.";
const META_TITLE = "CouchMode Support | Help for Windows Couch Gaming";
const META_DESC =
"Get help with CouchMode. Contact support with your Windows version, CouchMode version, launch mode, device type, membership tier if relevant, controller details, and support bundle.";
"Get help with CouchMode. Report bugs with your CouchMode version, Windows version, controller details, and diagnostic report if available.";
const CANONICAL = "https://couchmode.app/support";
const OG_IMAGE = "https://couchmode.app/og-image.jpg";

Expand Down Expand Up @@ -36,40 +36,32 @@ function Support() {
return (
<InfoPage title={TITLE}>
<p>
Need help with CouchMode? Email us at{" "}
To report a bug or get help with CouchMode, email{" "}
<a className="text-foreground underline-offset-4 hover:underline" href="mailto:support@couchmode.app">
support@couchmode.app
</a>{" "}
with your Windows version, CouchMode version, launch mode, controller
details, and a short description of the issue.
with a short description of what happened.
</p>
<div>
<p className="font-medium text-foreground">Please include:</p>
<p className="font-medium text-foreground">Helpful details to include:</p>
<ul className="mt-3 list-disc space-y-2 pl-5">
<li>Windows version</li>
<li>CouchMode version</li>
<li>Whether you are using ROG Ally, another handheld, or a desktop PC</li>
<li>Windows version</li>
<li>Device type, such as desktop PC, ROG Ally, or another handheld</li>
<li>Controller type</li>
<li>Launch mode: Xbox Mode, Steam Big Picture, or custom launcher</li>
<li>Whether Windows Xbox full-screen experience is enabled on startup</li>
<li>What happened</li>
<li>Whether it happened in Free, Trial, or Pro</li>
<li>For Pro access issues, your tier: Pro Version or Pro Supporter</li>
<li>Number of devices already activated</li>
<li>Activation error screenshot or message</li>
<li>Launch mode, such as Xbox Mode, Steam Big Picture, Playnite, or custom launcher</li>
<li>What you expected to happen and what happened instead</li>
<li>Whether it happened in Free, Trial, or Pro access</li>
<li>
In CouchMode, open About &gt; Export support bundle and attach the
generated file if you can.
If available, copy the diagnostic report from the app and include
it with your email.
</li>
</ul>
</div>
<p>
Do not post private billing details publicly. If you prefer community
discussion, you can also visit{" "}
<a className="text-foreground underline-offset-4 hover:underline" href="https://www.reddit.com/r/CouchMode/">
r/CouchMode
</a>
.
Do not paste license tokens, private keys, payment details, or other
private credentials into public posts or screenshots. Support will never
ask for private keys.
</p>
</InfoPage>
);
Expand Down