EMEA customer growth and post-sale GTM operator. 10+ years at Tableau and Salesforce — Customer Success, Strategic Account, and expansion motions across the region. Now focused on B2B AI and SaaS companies scaling in EMEA, with a working belief: the GTM operators who'll matter at AI-native companies are the ones who build the tools they sell.
Live AI-native apps for post-sale revenue — modelling what an end-to-end operating system looks like in practice.
| Project | What it is |
|---|---|
| Customer Growth OS | The agnostic operating model: portfolio health, NBAs, stakeholder maps, expansion pipeline, QBR generation, and a product feedback loop. Built on Replit. → Live demo |
| SuccessOS | The vertical instantiation: Customer Growth OS applied to ElevenLabs, with a live WebRTC voice agent (Echo) on the ElevenLabs API. → Command centre · Copilot + Voice |
- $54.5M enterprise portfolio managed at Salesforce
- 113% annual retention target attainment
- 3 → 40+ CSMs scaled across 7 EMEA countries at Tableau
- 12 new contracts driven via Success Plan GTM launch
- 96.7% peak renewal rate
AI-native tools in my daily workflow: Claude Code · OpenAI Codex · Lovable · Replit · ElevenLabs · Dust · Notion AI
- Data Champions Program — structured adoption model for strategic accounts, built and scaled at Tableau/Salesforce
- Global AI Enablement programme — led at Salesforce, upskilling 40+ CSMs on LLM integration
- AI-Native GTM Frameworks — public methodology repo with operating models, scoring frameworks, scale playbooks, and reusable LLM prompts
- Imperial College London — VC & Startup Funding Executive Programme
- Y Combinator — Startup School
- Anthropic Academy — AI Fluency · Claude 101 · Claude Code
Senior roles across Account Management · Customer Success · Partnerships · Customer Growth · EMEA GTM — focus on adoption, NRR, retention, and expansion. Also open to selective advisory opportunities aligned with B2B AI/SaaS and EMEA scaling.
🇫🇷 🇬🇧 — Based in London. Fluent in French and English.