ConventionCatCorp · ZenIsBestWolf · Jul 31, 2025 · Jul 31, 2025
diff --git a/docs/new/guides/configure-option.md b/docs/new/guides/configure-option.md
diff --git a/docs/new/guides/configure-product.md b/docs/new/guides/configure-product.md
diff --git a/docs/new/guides/configure-stripe.md b/docs/new/guides/configure-stripe.md
diff --git a/docs/new/guides/external/configure-dns.md b/docs/new/guides/external/configure-dns.md
diff --git a/docs/new/guides/external/configure-teemi-scanner.md b/docs/new/guides/external/configure-teemi-scanner.md
diff --git a/docs/new/references/grants.md b/docs/new/references/grants.md
diff --git a/docs/new/references/handlebars.md b/docs/new/references/handlebars.md
diff --git a/docs/new/references/permissions.md b/docs/new/references/permissions.md
diff --git a/docs/new/references/roles.md b/docs/new/references/roles.md
diff --git a/docs/new/tasks/banning-an-attendee.md b/docs/new/tasks/banning-an-attendee.md
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+# Banning an Attendee
+
+Banning an attendee means that they will no longer be able to register for the convention in the future, and will be completely locked out of their existing account. This is also referred to as a **Registration Ban** in ConCat, as they cannot register for the event or register for a new account.
+
+Banning an attendee does not *require* an account however. Bans are based on the attendee's first and last name.
+
+<!-- IMAGES TODO -->
+
+### Required Permissions
+* `user:notes:hr`
+
+## Steps
+
+1. Open the ConCat Housekeeping Dashboard by selecting "Housekeeping" on the left.
+2. Select "User Notes"
+3. Select "Create Note"
+<!-- Insert screenshot -->
+4. Set the "Notes Category" to **Ban**.
+  1. (if it is not already) Set the "Ban Category" to **Registration**.
+5. If the attendee you are banning already has a ConCat account, search for and select the user underneath "User (optional)".
+  1. Otherwise, enter their first and last name in the respective fields below the "Ban Category" dropdown.
+6. Enter details about the ban in the "Text" box.
+7. Select "Create".
+
+## Result
+
+The attendee is now banned from registering for the event in the future.
+<!-- Screenshot of the user note. -->
+<!-- Screenshot of the account's profile. -->
+
+If the attendee attempts to sign up again, they will be flagged for review for an admin to verify.
+<!-- Screenshot of an account pending review. -->
diff --git a/docs/new/tasks/defer-registration.md b/docs/new/tasks/defer-registration.md
diff --git a/docs/new/tasks/modify-email-templates.md b/docs/new/tasks/modify-email-templates.md
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+# Modifying an Email Template
+Customers can modify the default email templates that ConCat refers to for automatic emailing. Through Handlebars, we provide a form of [Mail merge](https://en.wikipedia.org/wiki/Mail_merge).
+
+**NOTE:** Handlebars is only available in email templates, not within the Mass Email feature.
+
+## What is Handlebars?
+[Handlebars](https://handlebarsjs.com/) is a templating system that allows for data to be dynamically filled in on a per-user basis. Handlebars has lots of use cases, but ConCat primarily utilizes it for our emails.
diff --git a/docs/new/tasks/open-dealers.md b/docs/new/tasks/open-dealers.md
diff --git a/docs/new/tasks/open-registration.md b/docs/new/tasks/open-registration.md
diff --git a/docs/new/tasks/open-volunteers.md b/docs/new/tasks/open-volunteers.md
diff --git a/docs/new/tasks/send-email.md b/docs/new/tasks/send-email.md
diff --git a/docs/new/troubleshooting/cashier.md b/docs/new/troubleshooting/cashier.md
diff --git a/docs/new/troubleshooting/dealer-application.md b/docs/new/troubleshooting/dealer-application.md
diff --git a/docs/new/troubleshooting/printer.md b/docs/new/troubleshooting/printer.md
diff --git a/docs/new/troubleshooting/teemi-scanner.md b/docs/new/troubleshooting/teemi-scanner.md
diff --git a/docs/new/troubleshooting/volunteer-application.md b/docs/new/troubleshooting/volunteer-application.md
diff --git a/docs/new/welcome.md b/docs/new/welcome.md
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+---
+sidebar_position: 1
+hide_table_of_contents: true
+---
+
+## Welcome to ConCat
+Thank you for choosing Convention Cat as your software of choice. This is our newly written suite of guides and references to aid you and your event in utilizing ConCat.