Can i allow protected folder access using the installer?

[twoelfer]

Question

Our program is using the "my documents" folder which are protected by windows ransomware protection. Thus, writing to this folder and subfolder is not allowed. Can i somehow enable access to that folder for my app using our wix installer? If not - how is this supposed to work, when people are not longer able to store their file in "my documents"?

Open Source Maintenance Fee

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[robmen]

AFAIK, it is not standard Windows behavior to lock down "My Documents". It sounds like you're dealing with some 3rd party software protecting the folder. Although it's a bit strange to have an installation package write to "My Documents," as that's a purely user location. Not a place installers should generally be touching.

[twoelfer]

Well it’s indeed Windows Malware Protection doing that. (Turning this off will allow writes. ) But anything your suggestion would be to write to a different folder? We do write there because we supply an example project there. People can use and edit it, as if it was their one input… What folder would you suggest?