diff --git a/app/templates/how_it_works.html b/app/templates/how_it_works.html new file mode 100644 index 0000000..f013cfd --- /dev/null +++ b/app/templates/how_it_works.html @@ -0,0 +1,715 @@ +{% extends "base.html" %} + +{% block assets %} + +{% endblock %} + +{% block content %} +
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+ Interactive product walkthrough +

Pitch the dashboard like a real product before the backend exists.

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+ This demo route renders a realistic peer metrics workspace with mocked signals, guided highlights, and a clean path to later swap in live data. +

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+ Launch walkthrough + View SDK docs +
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Demo flow

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Three scenarios, one polished walkthrough

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+ Switch from an improving release to an at-risk account or a recovery week while keeping the same product story intact. +

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+ {% for scenario in demo_scenarios %} + {{ scenario.label }} + {% endfor %} +
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Preparing demo

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Rendering mocked peer metrics dashboard

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Loading overview cards, trend lines, issue distribution, and next-step guidance.

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Walkthrough

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+ {% for step in journey_steps %} + + {% endfor %} +
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Autoplay is enabled so stakeholders can watch the story unfold on their own.

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Scenario selector

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+ {% for scenario in demo_scenarios %} + + {% endfor %} +
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Workspace snapshot

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Signal trend

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Issue mix and regions

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What is driving user pain right now?

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Regional reliability

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Recommended next actions

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Use the demo to show what the product helps teams do next, not just what it measures.

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+ Explore integration docs +

Next step: replace the fixture with API-backed datasets when the backend is ready.

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+{% endblock %} + +{% block scripts %} + +{% endblock %} diff --git a/app/urls.py b/app/urls.py index 464e686..0f2e2fa 100644 --- a/app/urls.py +++ b/app/urls.py @@ -8,6 +8,7 @@ from .views.app_view import AppView from .views.conference_view import ConferenceView from .views.dashboard_view import DashboardView +from .views.how_it_works_view import HowItWorksView from .views.organization_view import OrganizationView from .views.participant_view import ParticipantView @@ -17,6 +18,7 @@ path('change-password', change_password_view, name='change_password'), path('', HomePageView.as_view(), name='home'), path('welcome', WelcomePage.as_view(), name='welcome'), + path('how-it-works', HowItWorksView.as_view(), name='how-it-works'), path('dashboard', DashboardView.as_view(), name='dashboard'), path('organization/', OrganizationView.as_view(), name='organization'), path('apps/', AppView.as_view(), name='app'), diff --git a/app/views/how_it_works_view.py b/app/views/how_it_works_view.py new file mode 100644 index 0000000..492895f --- /dev/null +++ b/app/views/how_it_works_view.py @@ -0,0 +1,159 @@ +from django.shortcuts import render +from django.views.generic import View + + +class HowItWorksView(View): + template_name = 'how_it_works.html' + journey_steps = [ + { + 'title': 'Overview', + 'caption': 'Open with a health snapshot that shows whether releases improved call quality.', + }, + { + 'title': 'Key metric', + 'caption': 'Highlight the main regression immediately so support and engineering see the same story.', + }, + { + 'title': 'Drilldown', + 'caption': 'Trace the issue to browser, region, and network conditions without needing production access.', + }, + { + 'title': 'Action', + 'caption': 'Turn the finding into a concrete fix list for the next rollout.', + }, + ] + demo_scenarios = [ + { + 'id': 'improving', + 'label': 'Improving release', + 'teaser': 'Show a healthy team proving the last release worked.', + 'account_name': 'Acme Video', + 'environment': 'Production environment', + 'summary': 'Mocked operational data for a seven-day quality review after a successful release.', + 'score': '91', + 'score_label': 'Improving', + 'score_tone': 'healthy', + 'score_delta': '+18 points after the rollback fix shipped', + 'spotlight_eyebrow': 'Release takeaway', + 'spotlight_title': 'Join time dropped below two seconds across the highest-value traffic segment.', + 'spotlight_copy': 'This is the polished happy path for the walkthrough: leaders see the outcome first, then the evidence behind it.', + 'impacted_label': '24 sessions impacted', + 'trend_title': 'Call quality score after the last release', + 'trend_delta': '+18 score', + 'kpis': [ + {'label': 'Call success rate', 'value': '98.7%', 'delta': '+1.9 pts vs last week', 'tone': 'success'}, + {'label': 'Median join time', 'value': '1.8s', 'delta': '-320ms after the last deploy', 'tone': 'success'}, + {'label': 'Impacted sessions', 'value': '24', 'delta': 'Down from 61 in the previous 7 days', 'tone': 'success'}, + {'label': 'Recovered revenue at risk', 'value': '$18.4k', 'delta': 'Flagged from enterprise support workflows', 'tone': 'primary'}, + ], + 'trend_points': [73, 76, 74, 81, 84, 88, 91], + 'issue_breakdown': [ + {'label': 'Packet loss spikes', 'share': 34}, + {'label': 'Slow ICE negotiation', 'share': 27}, + {'label': 'Browser audio routing', 'share': 21}, + {'label': 'CPU saturation', 'share': 18}, + ], + 'regions': [ + {'name': 'US East', 'status': 'Healthy', 'value': '99.3%', 'tone': 'healthy'}, + {'name': 'Europe', 'status': 'Watch', 'value': '97.8%', 'tone': 'watch'}, + {'name': 'APAC', 'status': 'Recovering', 'value': '96.9%', 'tone': 'recovering'}, + ], + 'recommendations': [ + 'Raise TURN capacity in Frankfurt during the 08:00 to 11:00 UTC traffic window.', + 'Ship the new codec fallback for Safari clients below version 18.1.', + 'Alert customer success when session join time exceeds 3 seconds for paid accounts.', + ], + }, + { + 'id': 'atrisk', + 'label': 'At-risk account', + 'teaser': 'Tell the escalation story when one customer is melting down.', + 'account_name': 'Northstar Health', + 'environment': 'Enterprise workspace', + 'summary': 'A high-value account is seeing degraded session setup in a concentrated region and browser cohort.', + 'score': '62', + 'score_label': 'At risk', + 'score_tone': 'critical', + 'score_delta': 'Revenue risk rising after a Safari-heavy customer launch', + 'spotlight_eyebrow': 'Escalation view', + 'spotlight_title': 'Support can isolate the failing segment before engineering opens production dashboards.', + 'spotlight_copy': 'This version of the demo proves Peer Metrics can accelerate triage even when access to the live stack is restricted.', + 'impacted_label': '118 sessions impacted', + 'trend_title': 'Session reliability after the customer onboarding event', + 'trend_delta': '-21 score', + 'kpis': [ + {'label': 'Call success rate', 'value': '92.1%', 'delta': '-4.8 pts vs baseline', 'tone': 'danger'}, + {'label': 'Median join time', 'value': '4.6s', 'delta': '+1.7s in Safari cohorts', 'tone': 'danger'}, + {'label': 'Impacted sessions', 'value': '118', 'delta': 'Mostly concentrated in EMEA enterprise users', 'tone': 'warning'}, + {'label': 'Revenue at risk', 'value': '$47k', 'delta': 'Escalated by customer success this morning', 'tone': 'danger'}, + ], + 'trend_points': [88, 84, 78, 71, 68, 64, 62], + 'issue_breakdown': [ + {'label': 'Safari codec negotiation', 'share': 41}, + {'label': 'TURN allocation failures', 'share': 24}, + {'label': 'ICE timeout spikes', 'share': 20}, + {'label': 'Audio route mismatch', 'share': 15}, + ], + 'regions': [ + {'name': 'US East', 'status': 'Watch', 'value': '95.1%', 'tone': 'watch'}, + {'name': 'Europe', 'status': 'Critical', 'value': '88.6%', 'tone': 'critical'}, + {'name': 'APAC', 'status': 'Watch', 'value': '94.3%', 'tone': 'watch'}, + ], + 'recommendations': [ + 'Pin Safari traffic to the fallback codec profile while the negotiation patch is verified.', + 'Increase TURN headroom in Frankfurt and London before the next enterprise training block.', + 'Have customer success notify Northstar Health with an ETA and a scoped mitigation plan.', + ], + }, + { + 'id': 'recovery', + 'label': 'Recovery week', + 'teaser': 'Demonstrate progress after an incident with a tighter action plan.', + 'account_name': 'Beacon Events', + 'environment': 'Global live events cluster', + 'summary': 'Incident response has stabilized the platform, and the team is validating whether the fix is holding.', + 'score': '78', + 'score_label': 'Recovering', + 'score_tone': 'recovering', + 'score_delta': '+11 points since the incident bridge closed', + 'spotlight_eyebrow': 'Recovery watch', + 'spotlight_title': 'The story shifts from detection to confidence-building as each region returns to baseline.', + 'spotlight_copy': 'This scenario makes the walkthrough feel more complete because it shows how the product supports follow-through after the page goes green.', + 'impacted_label': '43 sessions impacted', + 'trend_title': 'Reliability score during post-incident validation', + 'trend_delta': '+11 score', + 'kpis': [ + {'label': 'Call success rate', 'value': '96.4%', 'delta': '+2.7 pts since Tuesday', 'tone': 'success'}, + {'label': 'Median join time', 'value': '2.4s', 'delta': '-910ms after failover tuning', 'tone': 'success'}, + {'label': 'Impacted sessions', 'value': '43', 'delta': 'Down from 139 during the incident', 'tone': 'success'}, + {'label': 'Open action items', 'value': '5', 'delta': 'Two require follow-up in APAC', 'tone': 'primary'}, + ], + 'trend_points': [67, 69, 72, 74, 75, 77, 78], + 'issue_breakdown': [ + {'label': 'Residual packet loss', 'share': 31}, + {'label': 'CPU saturation', 'share': 26}, + {'label': 'Regional failover lag', 'share': 24}, + {'label': 'Client retry churn', 'share': 19}, + ], + 'regions': [ + {'name': 'US East', 'status': 'Healthy', 'value': '98.4%', 'tone': 'healthy'}, + {'name': 'Europe', 'status': 'Recovering', 'value': '96.8%', 'tone': 'recovering'}, + {'name': 'APAC', 'status': 'Watch', 'value': '95.9%', 'tone': 'watch'}, + ], + 'recommendations': [ + 'Keep failover routing in place for another 48 hours while Europe continues to normalize.', + 'Audit CPU-heavy publishers from the live events template and pre-warm alternative pools.', + 'Use the recovery summary in Monday customer reviews to show confidence trending back up.', + ], + }, + ] + + def get(self, request, *args, **kwargs): + context = { + 'title': 'How Peer Metrics Works', + 'journey_steps': self.journey_steps, + 'demo_scenarios': self.demo_scenarios, + 'initial_scenario_id': self.demo_scenarios[0]['id'], + } + + return render(request, self.template_name, context)