Preflight Checklist
Pear Desktop (Application) Version
3.11.0
Checklists
What operating system are you using?
Windows
Operating System Version
Windows 10 Pro 22H2 (build 19045.5917)
What CPU architecture are you using?
x64
Last Known Working Pear Desktop (Application) version
Unknown. I can reproduce this issue on 3.10.0 and 3.11.0.
Reproduction steps
- Install and launch Pear Desktop 3.11.0 on Windows 10 Pro 22H2 x64.
- Start the app normally.
- The app immediately crashes on startup.
- As a workaround, start the app with a GPU-related flag such as
--disable-gpu-sandbox or --in-process-gpu so the window stays open.
- Open any track and press Play.
- The song never starts and the UI stays in an infinite loading state.
Expected Behavior
The application should launch normally and start playback without crashing or hanging.
Actual Behavior
On normal startup, the app crashes with a native Windows application error. During investigation I consistently saw:
- Windows Application Error for
YouTube Music.exe
Exception code: 0x80000003
- Chromium/Electron fatal message:
GPU process isn't usable. Goodbye.
If I force the app to stay open with GPU-related launch flags, the app window opens but playback still does not work. Songs stay in an infinite loading state and the console reports:
The AudioContext encountered an error from the audio device or the WebAudio renderer.
Enabled plugins
- video-toggle (
mode: custom)
- discord (enabled: true)
- auth-proxy-adapter (enabled: true, local SOCKS proxy on 127.0.0.1:4545)
- scrobbler (enabled: true)
- precise-volume (default config)
Additional Information
- The issue is app-specific. The web version of YouTube Music works normally in Chrome with the same internet connection.
- I reproduced the playback failure with a clean profile as well, so this does not appear to be caused only by my personal plugin configuration.
- The playback issue still reproduced when switching the default Windows output device between a USB audio device and the built-in High Definition Audio Device.
- GPU on the machine: Intel UHD Graphics.
- Intel driver version observed during debugging:
31.0.101.2140.
Preflight Checklist
Pear Desktop (Application) Version
3.11.0
Checklists
What operating system are you using?
Windows
Operating System Version
Windows 10 Pro 22H2 (build 19045.5917)
What CPU architecture are you using?
x64
Last Known Working Pear Desktop (Application) version
Unknown. I can reproduce this issue on 3.10.0 and 3.11.0.
Reproduction steps
--disable-gpu-sandboxor--in-process-gpuso the window stays open.Expected Behavior
The application should launch normally and start playback without crashing or hanging.
Actual Behavior
On normal startup, the app crashes with a native Windows application error. During investigation I consistently saw:
YouTube Music.exeException code: 0x80000003GPU process isn't usable. Goodbye.If I force the app to stay open with GPU-related launch flags, the app window opens but playback still does not work. Songs stay in an infinite loading state and the console reports:
The AudioContext encountered an error from the audio device or the WebAudio renderer.Enabled plugins
mode: custom)Additional Information
31.0.101.2140.