How to configure alerts

[SenyaMur]

Hello. I need to configure alerts, but I can't found information where and how setup it.
Can you show or describe how to do it ?

[venkatamandavilli-code]

I found this documentation online

🔔 How to Set Up Alerts in OpenReplay

OpenReplay has a built‑in Alerts feature that lets you get notified when certain user behaviors, errors, or performance issues occur. Alerts are configured inside the Assist module (the same place where you manage sessions, events, and funnels).

Below is the step‑by‑step flow.

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✅ 1. Go to the Alerts section

In your OpenReplay dashboard:

Assist → Alerts → Create Alert

This is where all alert rules live.

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✅ 2. Choose what you want to monitor

You can trigger alerts based on:

Events

• Rage clicks
• Dead clicks
• Custom events you track
• Console errors
• Network errors
• Slow pages
• Crashes

Performance

• High CPU
• High memory
• Slow API calls
• Slow page loads

User behavior

• Specific user actions
• Specific pages visited
• Session count thresholds

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✅ 3. Define the alert condition

For example:

• “Trigger alert when console errors > 10 in a session”
• “Alert when API call /checkout fails”
• “Alert when page load time > 3 seconds”
• “Alert when user performs rage click”

You can combine multiple conditions if needed.

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✅ 4. Choose how you want to be notified

OpenReplay supports:

Email notifications

Send alerts to one or more email addresses.

Slack

You can connect a Slack webhook to send alerts to a channel.

Webhook

Useful if you want to integrate with:

• Microsoft Teams
• PagerDuty
• OpsGenie
• Custom automation

Discord

If you use Discord for engineering alerts.

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✅ 5. Save and test the alert

After saving, you can:

• Trigger a test alert
• Review alert history
• Adjust thresholds if it fires too often or not enough

🧩 Optional: Add custom events for more precise alerts

If you want alerts for specific business actions (e.g., “Add to Cart failed”), you can track custom events:

tracker.track('AddToCart', { productId: 123 });

Then create an alert based on that event.