Newly created ServiceEntitlement hangs with empty status

[kevwilliams]

Sometimes when creating a ServiceEntitlement (for Compute through the UI Request Access Button) the ServiceEntitlement never manifests its way to the Staff Portal, when investigating using datumctl (below) it appears that the ServiceEntitlement is created but hangs with an empty status for a long time. >30mins, but does eventually reconcile somehow.

NAME      SERVICE   PHASE   ORIGIN
compute   compute

apiVersion: services.miloapis.com/v1alpha1
kind: ServiceEntitlement
metadata:
  creationTimestamp: "2026-06-16T16:57:59Z"
  finalizers:
  - services.miloapis.com/service-entitlement
  generation: 1
  name: compute
  resourceVersion: "1245506139"
  uid: cf06d023-977b-44bb-8b7e-cb049ffee7c9
spec:
  serviceRef:
    name: compute

[kevwilliams]

I am looking further into this, creating this ticket as part of my initial investigation.