Skip to content

[iOS] Download of photos in shared album via "Share" -> "Save Picture" doesn't work #28119

@KKdev15

Description

@KKdev15

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

Hi,
when I share an album with my partner and she tries to save single photos from that album to her iOS gallery app, the photos won't show up in the app. As we are german the translations to english for the button are my assumption. In brackets I put the exact german Text for the button.
What I tried:
Use the "Share" (Teilen) button -> iOS Menu opens with "Save Picture" (Bild sichern) button -> press this button
What I expected:
The image shows up in the gallery (Fotos) app (native iOS photos app)
What happend:
Photo didn't show up in the gallery app

What works:
Download the file via 3-dot menu -> "Download" (Herunterladen) -> Photo shows up in the gallery app.

The OS that Immich Server is running on

Debian (Proxmox LXC Container via proxmox helper scripts)

Version of Immich Server

v2.7.5

Version of Immich Mobile App

v2.7.5

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

iPhone 15 Pro Max

Your docker-compose.yml content

root@immich:~/immich-app# cat docker-compose.yml 
#
# WARNING: To install Immich, follow our guide: https://immich.app/docs/install/docker-compose
#
# Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:8-bookworm@sha256:fec42f399876eb6faf9e008570597741c87ff7662a54185593e74b09ce83d177
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
      # Uncomment the DB_STORAGE_TYPE: 'HDD' var if your database isn't stored on SSDs
      # DB_STORAGE_TYPE: 'HDD'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    restart: always

volumes:
  model-cache:

Your .env content

root@immich:~/immich-app# cat .env
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/photos/library

# The location where your database files are stored. Network shares are not supported for the database
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Europe/Berlin

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=v2

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=XXXXXXXXXXXXXXXXXXXXXXXXXXXX

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. open photo from shared album (not downloaded to device)
  2. tap "Share" (Teilen) (bottom left)
  3. tap "Save image" (Bild sichern)
    ...

Relevant log output

Additional information

No response

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    Status

    To triage

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions