From 8c500d56276e56c02f4e1aded70081a7890a9e69 Mon Sep 17 00:00:00 2001 From: howagain <59291747+howagain@users.noreply.github.com> Date: Tue, 26 Dec 2023 04:45:26 +0000 Subject: [PATCH 1/3] Add experiment.md with initial content --- talking-with-customers/experiment.md | 28 ++++++++++++++++++++++++++++ 1 file changed, 28 insertions(+) create mode 100644 talking-with-customers/experiment.md diff --git a/talking-with-customers/experiment.md b/talking-with-customers/experiment.md new file mode 100644 index 0000000..aa96a65 --- /dev/null +++ b/talking-with-customers/experiment.md @@ -0,0 +1,28 @@ +# Introduction + +I've heard that talking with customers is something that you should do when starting a business. I've tried it before with mixed success. I want to know how to do it. + +Our goal is to understand the following questions. + +1. Why does it help +1. When should you talk with customers when you are first starting? +1. What does talking with customers actually mean (and ideally look like)? +1. What are the key questions to ask? +1. What should you avoid? +1. Where can I find people? +1. What if no one responds? +1. What if I'm scared? +1. What if I'm not sure of my business idea? + +## Key Research Resources +1. The Mom Test +2. Startup School +3. Alex Hormozi + + +## Key outcomes +1. I feel more confident in my startup Waterstone (as measured by a survey before and after) +2. I have the best advice summarized and organized +3. I have a tool to help me apply that advice to my future startup ideas +4. I have a video report of the startup idea + From f1bd117c7c2f3912294322ee4e7d767b08c5417e Mon Sep 17 00:00:00 2001 From: howagain <59291747+howagain@users.noreply.github.com> Date: Tue, 26 Dec 2023 05:01:53 +0000 Subject: [PATCH 2/3] Add summary section --- talking-with-customers/experiment.md | 28 ++++++++++++++++++++++++++++ 1 file changed, 28 insertions(+) diff --git a/talking-with-customers/experiment.md b/talking-with-customers/experiment.md index aa96a65..2456897 100644 --- a/talking-with-customers/experiment.md +++ b/talking-with-customers/experiment.md @@ -26,3 +26,31 @@ Our goal is to understand the following questions. 3. I have a tool to help me apply that advice to my future startup ideas 4. I have a video report of the startup idea +# Summary +## What questions should I ask? +1. Mindset +2. Questions +3. Follow up + +## Finding people and staying consistent +1. Finding people +2. (IDEA) A custom GPT that can customize a form to send to people +3. A way for them to schedule with you + 1. Calendly +5. Building out reach into your product + 1. Make contacting you directly very obvious and easy + 1. Email on the front page + 2. A personal note on the about us section + 3. Clear contact us + +## Getting useful insights out of this +1. What data should I collect? + + +## Handling Tough Situations +1. What if they ignore me? +2. What if they question me? +3. What if they get mad? +4. What if they don't like my idea? +5. What if someone steals my idea? +6. What if they cancel/flake? \ No newline at end of file From 26ffcb0f835f57de7d6fc9c9b6e6b2564537815c Mon Sep 17 00:00:00 2001 From: howagain <59291747+howagain@users.noreply.github.com> Date: Wed, 27 Dec 2023 06:15:53 +0000 Subject: [PATCH 3/3] Add resources for talking with customers --- talking-with-customers/experiment.md | 10 +++++++++- 1 file changed, 9 insertions(+), 1 deletion(-) diff --git a/talking-with-customers/experiment.md b/talking-with-customers/experiment.md index 2456897..29201f3 100644 --- a/talking-with-customers/experiment.md +++ b/talking-with-customers/experiment.md @@ -53,4 +53,12 @@ Our goal is to understand the following questions. 3. What if they get mad? 4. What if they don't like my idea? 5. What if someone steals my idea? -6. What if they cancel/flake? \ No newline at end of file +6. What if they cancel/flake? + +## Resources + + +1. [The Mom Test](https://www.goodreads.com/book/show/52283963-the-mom-test) +2. [How to Know A Person](https://www.goodreads.com/book/show/112974860-how-to-know-a-person) +3. [Eric Migicovsky - How to Talk to Users](https://www.youtube.com/watch?v=MT4Ig2uqjTc) +4. [How to Get and Evaluate Startup Ideas | Startup School](https://www.youtube.com/watch?v=Th8JoIan4dg)