hive hub not authenticating

[wipeout88]

The problem

had to reset my hive hub. got it all working again tried to reconnect it to HA using the hive hub integration and kept getting this error

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 569, in refresh_token
    result = await self.loop.run_in_executor(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<7 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.13/site-packages/botocore/client.py", line 569, in _api_call
    return self._make_api_call(operation_name, kwargs)
           ~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/botocore/client.py", line 1023, in _make_api_call
    raise error_class(parsed_response, operation_name)
botocore.errorfactory.NotAuthorizedException: An error occurred (NotAuthorizedException) when calling the InitiateAuth operation: Invalid Refresh Token.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 314, in hiveRefreshTokens
    result = await self.auth.refresh_token(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
        self.tokens.tokenData["refreshToken"]
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 579, in refresh_token
    raise HiveFailedToRefreshTokens from err
apyhiveapi.helper.hive_exceptions.HiveFailedToRefreshTokens

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 291, in deviceLogin
    result = await self.auth.device_login()
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 441, in device_login
    raise HiveInvalidDeviceAuthentication
apyhiveapi.helper.hive_exceptions.HiveInvalidDeviceAuthentication

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 762, in __async_setup_with_context
    result = await component.async_setup_entry(hass, self)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/hive/__init__.py", line 42, in async_setup_entry
    devices = await hive.session.startSession(hive_config)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 520, in startSession
    await self.getDevices("No_ID")
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 437, in getDevices
    await self.hiveRefreshTokens()
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 321, in hiveRefreshTokens
    await self.deviceLogin()
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 293, in deviceLogin
    raise HiveInvalidDeviceAuthentication
apyhiveapi.helper.hive_exceptions.HiveInvalidDeviceAuthentication

any help with this issue would be greatly apricated

What version of Home Assistant Core has the issue?

core-2026.2.2

What was the last working version of Home Assistant Core?

core-2026.2.2

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

home-assistant_hive_2026-02-20T00-33-17.380Z.log

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

No response

[jdog666]

I have exactly the same issue and error.

[home-assistant]

Hey there @Rendili, @KJonline, mind taking a look at this issue as it has been labeled with an integration (hive) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of hive can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign hive Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component, problem in config, problem in device, feature-request) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component, problem in config, problem in device, feature-request) on the issue.

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---

@wipeout88 Thanks for reporting this issue!

Before we dive in, please make sure this isn't a duplicate by searching through existing issues. Also check recently closed issues, as your problem might already be fixed but not yet released.

https://github.com/home-assistant/core/issues?q=%20label%3A%22integration%3A%20hive%22%20
_{^{(message by IssueContext)}}

---

hive documentation
hive source
_{^{(message by IssueLinks)}}

[hades200082]

I'm getting the same issue...

Logger: homeassistant.config_entries
Source: config_entries.py:761
First occurred: 12:53:00 (1 occurrence)
Last logged: 12:53:00

Error setting up entry <my-email-redacted> for hive
Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 569, in refresh_token
    result = await self.loop.run_in_executor(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<7 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.13/site-packages/botocore/client.py", line 569, in _api_call
    return self._make_api_call(operation_name, kwargs)
           ~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/botocore/client.py", line 1023, in _make_api_call
    raise error_class(parsed_response, operation_name)
botocore.errorfactory.NotAuthorizedException: An error occurred (NotAuthorizedException) when calling the InitiateAuth operation: Invalid Refresh Token.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 314, in hiveRefreshTokens
    result = await self.auth.refresh_token(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
        self.tokens.tokenData["refreshToken"]
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 579, in refresh_token
    raise HiveFailedToRefreshTokens from err
apyhiveapi.helper.hive_exceptions.HiveFailedToRefreshTokens

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 291, in deviceLogin
    result = await self.auth.device_login()
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 441, in device_login
    raise HiveInvalidDeviceAuthentication
apyhiveapi.helper.hive_exceptions.HiveInvalidDeviceAuthentication

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 761, in __async_setup_with_context
    result = await component.async_setup_entry(hass, self)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/hive/__init__.py", line 42, in async_setup_entry
    devices = await hive.session.startSession(hive_config)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 520, in startSession
    await self.getDevices("No_ID")
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 437, in getDevices
    await self.hiveRefreshTokens()
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 321, in hiveRefreshTokens
    await self.deviceLogin()
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 293, in deviceLogin
    raise HiveInvalidDeviceAuthentication
apyhiveapi.helper.hive_exceptions.HiveInvalidDeviceAuthentication

Deleting and re-adding the integration doesn't solve this.

[DaCosySheeep]

I'm also experiencing a similar issue after migrating my home assistant server from my raspberry pi to a proper tower server (in docker on both). It could very easily have been happening before I migrated, but I only noticed while I was migrating.

Logger: homeassistant.config_entries
Source: config_entries.py:762
First occurred: 13:11:43 (3 occurrences)
Last logged: 13:27:32
Error setting up entry <myname>@hotmail.com for hive

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 569, in refresh_token
    result = await self.loop.run_in_executor(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<7 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.13/site-packages/botocore/client.py", line 569, in _api_call
    return self._make_api_call(operation_name, kwargs)
           ~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/botocore/client.py", line 1023, in _make_api_call
    raise error_class(parsed_response, operation_name)
botocore.errorfactory.NotAuthorizedException: An error occurred (NotAuthorizedException) when calling the InitiateAuth operation: Invalid Refresh Token.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 314, in hiveRefreshTokens
    result = await self.auth.refresh_token(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
        self.tokens.tokenData["refreshToken"]
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 579, in refresh_token
    raise HiveFailedToRefreshTokens from err
apyhiveapi.helper.hive_exceptions.HiveFailedToRefreshTokens

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 291, in deviceLogin
    result = await self.auth.device_login()
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/api/hive_auth_async.py", line 441, in device_login
    raise HiveInvalidDeviceAuthentication
apyhiveapi.helper.hive_exceptions.HiveInvalidDeviceAuthentication

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 762, in __async_setup_with_context
    result = await component.async_setup_entry(hass, self)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/hive/__init__.py", line 42, in async_setup_entry
    devices = await hive.session.startSession(hive_config)
              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 520, in startSession
    await self.getDevices("No_ID")
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 437, in getDevices
    await self.hiveRefreshTokens()
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 321, in hiveRefreshTokens
    await self.deviceLogin()
  File "/usr/local/lib/python3.13/site-packages/apyhiveapi/session.py", line 293, in deviceLogin
    raise HiveInvalidDeviceAuthentication
apyhiveapi.helper.hive_exceptions.HiveInvalidDeviceAuthentication

[ashleytayles]

Looks like Hive changed how they do their auth. The fix for HA is dependent on the upstream package implementing a fix. HA is currently using 1.0.7 of the pyhiveapi package. Fixes for the refresh token issue will be in 1.0.8, but its not released yet:

Source:
Pyhass/Pyhive#113

[KJonline]

Thanks @ashleytayles for calling this out. I’m currently tweaking v1.0.8 as there is 2 issues I’m hoping it will fix one being the login issues and the other being devices going offline for 2 mins and breaking peoples automations.

The version includes 2 changes identified by collaborators who have helped fix the authentication one specifically.

I have another PR which was raised around the authentication stuff as well that I need to review.

The build is currently running on my local machine which I’m testing at the minute if all goes well I’m hoping to have it on the custom component version via HACs this week.

It takes a bit longer to add these changes to the official repo.

[stibbin]

Thankyou @KJonline I am new to HA and looking fwd to trying it out with Hive

[jgcook]

I hope the fix is active soon, the integration is currently totally unusable for me

[chrishill-github]

I've just setup HA for the first time, and also encountered this problem with the Hive integration immediately. I'm looking forward to this fix. Grateful to @KJonline for working on it.

[k333bs]

Also grateful to @KJonline for working on the issue.

[KJonline]

Ive released a new version of the custom component version of the hive integration which can installed via HACS. Ill start work on the offical update now

[chrishill-github]

This is working nicely, thank you. I wasn't paying attention, but I think there was a 'Disable 2FA' checkbox. I didn't check that, but I was not sent an SMS - it just worked immediately after I entered my Hive credentials.