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Live transcription stops after 3 minutes with error, but audio continues recording #4707

@hyper-charlie

Description

@hyper-charlie

Issue Summary

Live transcription stops unexpectedly after ~3 minutes into a 60-minute Google Meet recording. Audio continues recording in the background, but transcription halts with an error message: "Live transcription had stopped". Manual summary trigger only summarizes the portion that was transcribed before the cutout.

Steps to Reproduce

  1. Start a Google Meet recording in Hyprnote (using cloud-based transcription model)
  2. Allow meeting to progress
  3. After ~3 minutes, experience connectivity issues causing live transcription to stop with error: "Live transcription had stopped"
  4. Confirm audio is still being captured in the background
  5. Manually trigger summary when meeting ends
  6. Summary only includes content from the first ~3 minutes

Expected Behavior

If live transcription stops (e.g., due to connectivity issues) but audio is still being recorded:

  • The recorded audio should be automatically stored
  • The stored audio should be used to create a new transcription post-meeting
  • The summary should include all recorded audio, not just the portion transcribed before the cutout

Actual Behavior

  • Transcription stops after 3 minutes with "Live transcription had stopped" error
  • Audio recording continues uninterrupted
  • Manual summary only includes pre-cutout content
  • Recorded audio after transcription stopped is lost from summary

Environment

  • Platform: macOS (aarch64)
  • OS Version: macOS 26.3.1
  • App Version: 1.0.17
  • Build: 866a098
  • Locale: en-GB
  • Meeting Type: Google Meet
  • Transcription Model: Cloud-based (WiFi-dependent)

Additional Notes

  • First occurrence; suspected to be WiFi/connectivity-related since cloud models were in use
  • No system resource constraints observed
  • The discrepancy between recording continuing and transcription stopping suggests a cloud service/encoder connectivity issue rather than a local recording failure
  • Users relying on cloud transcription models are vulnerable to this experience if WiFi connectivity drops

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