502 error when joining #sanely:matrix.org from matrix.org

[progval]

Description

POST to https://matrix-client.matrix.org/_matrix/client/v3/join/%23sanely%3Amatrix.org?server_name=matrix.org&server_name=matrix.opencloud.lu&via=matrix.org&via=matrix.opencloud.lu

Steps to reproduce

• open https://app.element.io/
• type /join #sanely:matrix.org

Homeserver

matrix.org

Synapse Version

1.156.0rc1 (b=matrix-org-hotfixes-priv,16f6d95a09)

Installation Method

I don't know

Database

I don't know

Workers

I don't know

Platform

matrix.org

Configuration

No response

Relevant log output

{"type":"https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/error-502/","title":"Error 502: Bad gateway","status":502,"detail":"The origin web server returned an invalid or incomplete response to Cloudflare. This typically indicates the origin is overloaded or misconfigured.","instance":"a13eaba2480eeedf","error_code":502,"error_name":"origin_bad_gateway","error_category":"origin","ray_id":"a13eaba2480eeedf","timestamp":"2026-06-30T16:50:31Z","zone":"matrix-client.matrix.org","cloudflare_error":true,"retryable":true,"retry_after":60,"owner_action_required":true,"what_you_should_do":"**Wait and retry.** Back off for at least 60 seconds. If the error persists, the website operator should check their origin server health and configuration.","footer":"This error was generated by Cloudflare on behalf of the website owner."}

Anything else that would be useful to know?

No response

[strk]

I think that room used to be encrypted. I defined an alias but was unable to publish it (forbidden, right?). Then I left and the room became empty.