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Bottom navigation is overlooked by users #4151

Description

@ulyanahoy-cloud

Describe the Problem

During user testing, several participants did not notice the bottom navigation menu. ( Mobile Web App )

One user expected navigation functions to be located at the top of the screen or inside the burger menu. As a result, they focused on the header area and overlooked the bottom navigation. This led to difficulties discovering sections such as Map, News, and Events.

Describe Your Preferred Solution

  • Improve the visibility and contrast of the bottom navigation.
  • Increase the visual prominence of active and inactive navigation items.
  • Replace information and news icons

Describe Possible Alternatives

As an alternative, an app tour or onboarding flow could be useful for first-time users and improve discoverability of the bottom navigation.

Related Issues

#4010

Additional Information

Design is here.

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