Dear TronLink / TronScan Support Team,
I hope this message finds you well.
I am writing to report two failed TRC20 token transfer attempts executed through the TronLink wallet. Although both transactions failed due to lack of Energy or exceeding the contract’s fee limit, the transaction fees in TRX were still deducted from my account.
Below are the transaction details:
Transaction #1
• Transaction Hash: 0efdf3152ad249821c6f6ec1513d0fbaa09b
• From Address: TXo7ZG8aTT5pSMDDrUqVDYagYq9wBP7Gqh
• Smart Contract: TR7NHqjeKQxGTCi8q8ZY4pL8otSzgjLj6t
• Date & Time: 2024-07-10 11:07:51
• Fee Deducted: 24.00006 TRX
• Status: Failed
• Reason: "The account is out of Energy, or the contract's fee limit has been exceeded."
Transaction #2
• Transaction Hash: f6cc1d3e4d816726df76e7c88dc41c04e0ecbfc88d9e0630ac51d0ef4a5353ed
• From Address: TXo7ZG8aTT5pSMDDrUqVDYagYq9wBP7Gqh
• Smart Contract: TR7NHqjeKQxGTCi8q8ZY4pL8otSzgjLj6t
• Date & Time: 2024-07-10 10:50:53
• Fee Deducted: 21.99999 TRX
• Status: Failed
• Reason: "The account is out of Energy, or the contract's fee limit has been exceeded."
In both cases, the smart contract failed to execute, but TRX was deducted. I kindly request a review of these transactions and a refund of the deducted TRX fees, as no successful transfer occurred.
Please let me know if you require any additional information. I’ve attached screenshots of the transaction details for your reference.
Thank you for your assistance and support.
Best regards,
Pouya
Wallet Address: `TXo7ZG8aTT5pSMDDrUqVDYagYq9wBP7Gqh
Dear TronLink / TronScan Support Team,
I hope this message finds you well.
I am writing to report two failed TRC20 token transfer attempts executed through the TronLink wallet. Although both transactions failed due to lack of Energy or exceeding the contract’s fee limit, the transaction fees in TRX were still deducted from my account.
Below are the transaction details:
Transaction #1
• Transaction Hash:
0efdf3152ad249821c6f6ec1513d0fbaa09b• From Address:
TXo7ZG8aTT5pSMDDrUqVDYagYq9wBP7Gqh• Smart Contract:
TR7NHqjeKQxGTCi8q8ZY4pL8otSzgjLj6t• Date & Time:
2024-07-10 11:07:51• Fee Deducted:
24.00006 TRX• Status: Failed
• Reason: "The account is out of Energy, or the contract's fee limit has been exceeded."
Transaction #2
• Transaction Hash:
f6cc1d3e4d816726df76e7c88dc41c04e0ecbfc88d9e0630ac51d0ef4a5353ed• From Address:
TXo7ZG8aTT5pSMDDrUqVDYagYq9wBP7Gqh• Smart Contract:
TR7NHqjeKQxGTCi8q8ZY4pL8otSzgjLj6t• Date & Time:
2024-07-10 10:50:53• Fee Deducted:
21.99999 TRX• Status: Failed
• Reason: "The account is out of Energy, or the contract's fee limit has been exceeded."
In both cases, the smart contract failed to execute, but TRX was deducted. I kindly request a review of these transactions and a refund of the deducted TRX fees, as no successful transfer occurred.
Please let me know if you require any additional information. I’ve attached screenshots of the transaction details for your reference.
Thank you for your assistance and support.
Best regards,
Pouya
Wallet Address: `TXo7ZG8aTT5pSMDDrUqVDYagYq9wBP7Gqh