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OTP Email Authentication Not Working for New Users #224

Description

@Jaswanth-Kumar-2007

Describe the bug
OTP email authentication service is not working for new users during signup/login. Users are not receiving OTP emails, preventing account verification and login completion.

To Reproduce
Steps to reproduce the behavior:
1.Go to the signup page
2.Enter valid user details (email/phone if applicable)
3.Submit registration form
4.OTP email is expected but not received
5.User cannot proceed to verification/login

Expected behavior
After successful signup, an OTP should be sent to the registered email address, and the user should be able to verify it and complete login/registration.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: Windows
  • Browser MS Edge
  • Version Latest

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context

  • Issue occurs only for new users
  • OTP email service appears not triggering or failing silently
  • No confirmation of email delivery in logs (if true)

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