Threat Confidence in chatbot is not according to the message

[AnshulGadgoli]

The chatbot tells that that the Threat Confidence for a harmless message "hi" is 100%, even though it flags it as 100% safe, yet the Threat Confidence says 100%. This percentage bar and the nubmer should be changed to show 0%(as the case may be).

[shrutig-blip]

Hi @Mrinalray , I'd like to work on this issue.

I looked into the reported behavior and understand that the UI is displaying Threat Confidence as 100% even when the message is classified as 100% Safe, which can be misleading. My approach will be to trace how the confidence value is calculated and rendered, ensure the threat confidence reflects the actual threat probability (e.g., 0% for harmless messages), and verify that the displayed percentage stays consistent with the chatbot's classification across different cases.

If the issue is still available, I'd appreciate being assigned. Thank you!

[Mrinalray]

@shrutig-blip assigned

[shrutig-blip]

Hi @Mrinalray, I have implemented the fix for this issue. The Threat Confidence now correctly displays 0% for messages classified as safe, while suspicious and dangerous messages continue to display their reported confidence. I tested the change with harmless messages as well as scam/phishing examples. I've opened a PR for review. Thank you!