loupe crashes when trying to print a png screenshot from nautilus

[hlandgarten]

May 26 07:47:32 beelink2 xdg-desktop-portal-gnome[85010]: error: org.gnome.Papers/unspecified/stable not installed
May 26 07:47:36 beelink2 loupe[84505]: gtk_adjustment_configure: assertion 'lower + page_size <= upper' failed
May 26 07:47:45 beelink2 gnome-shell[4530]: g_closure_unref: assertion 'old_flags.flags.ref_count > 0' failed
May 26 07:47:45 beelink2 gnome-shell[4530]: g_closure_unref: assertion 'old_flags.flags.ref_count > 0' failed
May 26 07:48:01 beelink2 xdg-desktop-portal-gnome[86288]: error: org.gnome.Papers/unspecified/stable not installed
May 26 07:48:01 beelink2 kernel: loupe[84505]: segfault at 564108aeba86 ip 00007f7a78ec775d sp 00007ffd8a789d30 error 4 in libgio-2.0.so.0.8900.0[c775d,7f7a78e33000+14a000] likely on CPU 20 (core 12, socket 0)
May 26 07:48:01 beelink2 kernel: Code: 0b 00 e8 d6 17 f7 ff 31 c0 5b c3 66 90 f3 0f 1e fa 53 48 85 ff 74 36 48 89 fb e8 be fa ff ff 48 89 c6 48 8b 03 48 85 c0 74 05 <48> 39 30 74 0c 48 89 df e8 46 1d f7 ff 85 c0 74 12 48 8b 43 30 5b
May 26 07:48:01 beelink2 systemd-coredump[86296]: Process 84505 (loupe) of user 1000 terminated abnormally with signal 11/SEGV, processing...
May 26 07:48:01 beelink2 systemd[1]: Created slice Slice /system/drkonqi-coredump-processor.
May 26 07:48:01 beelink2 systemd[1]: Created slice Slice /system/systemd-coredump.
May 26 07:48:01 beelink2 systemd[1]: Started Process Core Dump (PID 86296/UID 0).
May 26 07:48:02 beelink2 systemd[1]: Started Pass systemd-coredump journal entries to relevant user for potential DrKonqi handling.
May 26 07:48:02 beelink2 systemd-coredump[86297]: elfutils disabled, parsing ELF objects not supported
May 26 07:48:02 beelink2 systemd-coredump[86297]: [🡕] Process 84505 (loupe) of user 1000 dumped core.

papers is installed Tue May 26 07:11:36 2026 >>> app-text/papers-9999-r5002

[Miezhiko]

let me try to update it first

[Miezhiko]

@hlandgarten may you try updated loupe?

[hlandgarten]

with the update
May 27 08:40:08 beelink2 xdg-desktop-portal-gnome[1657054]: error: org.gnome.Papers/unspecified/stable not installed
May 27 08:40:08 beelink2 kernel: loupe[1656175]: segfault at 559ff2e61139 ip 00007f56f5ec775d sp 00007ffcb0fa4180 error 4 in libgio-2.0.so.0.8900.0[c775d,7f56f5e33000+14a000] likely on CPU 3 (core 3, socket 0)
May 27 08:40:08 beelink2 kernel: Code: 0b 00 e8 d6 17 f7 ff 31 c0 5b c3 66 90 f3 0f 1e fa 53 48 85 ff 74 36 48 89 fb e8 be fa ff ff 48 89 c6 48 8b 03 48 85 c0 74 05 <48> 39 30 74 0c 48 89 df e8 46 1d f7 ff 85 c0 74 12 48 8b 43 30 5b
May 27 08:40:08 beelink2 systemd-coredump[1657060]: Process 1656175 (loupe) of user 1000 terminated abnormally with signal 11/SEGV, processing...

I am opening a PNG screenshot on Nautilus-50.2 and choosing print from the menu. I click preview, choose fill frame slider, and change to landscape. The print gives this error, and a server crash box pops up

[Miezhiko]

error: org.gnome.Papers/unspecified/stable not installed
do you have papers emerged?

[hlandgarten]

yes
equery l papers

• Searching for papers ...
  [I-O] [ ] app-text/papers-9999-r5002:0/ppsd4.0.5-ppsv4.0.4

[hlandgarten]

Is there an update to xdg-desktop-portal-gnome. Why isn’t it finding papers assuming that error message is relevant.

[hlandgarten]

I did some more debugging. Xdg-desktop-portal-gnome is first looking for a flatpack paper install and when it does not find it it errors when it sb failing back to papers-preview which is installed. I am going to depclean flatpak which is currently installed later and test again. Either way it is a bug

[hlandgarten]

after removing flatpak the error changes to:
gtk_adjustment_configure: assertion 'lower + page_size <= upper' failed
May 27 16:41:41 beelink2 kernel: loupe[13400]: segfault at 56156d7b6ac9 ip 00007f59ddcc775d sp 00007ffcbfa12c40 error 4 in libgio-2.0.so.0.8900.0[c775d,7f59ddc33000+14a000] likely on CPU 12 (core 0, socket 0)

if I play with setting and don't resize in the preview it prints. That seems like a different bug. The flatpak issue is now confirmed

[Miezhiko]

Is there an update to xdg-desktop-portal-gnome. Why isn’t it finding papers assuming that error message is relevant.

I've checked but it's last 50.0 version without any tunes

[Miezhiko]

after removing flatpak the error changes to: gtk_adjustment_configure: assertion 'lower + page_size <= upper' failed May 27 16:41:41 beelink2 kernel: loupe[13400]: segfault at 56156d7b6ac9 ip 00007f59ddcc775d sp 00007ffcbfa12c40 error 4 in libgio-2.0.so.0.8900.0[c775d,7f59ddc33000+14a000] likely on CPU 12 (core 0, socket 0)

if I play with setting and don't resize in the preview it prints. That seems like a different bug. The flatpak issue is now confirmed

maybe it's some upstream issue