Description
Critical bugs often require immediate attention, but there is no structured escalation mechanism.
Proposed Solution
Introduce configurable escalation rules based on severity and inactivity.
Suggested Changes
- Escalation levels
- Auto-escalation
- Escalation notifications
- Escalation history
- Manual escalation
- Dashboard indicators
Expected Outcome
Critical issues receive timely attention, reducing response delays.
Suggested Labels
- enhancement
- workflow
- notifications
Description
Critical bugs often require immediate attention, but there is no structured escalation mechanism.
Proposed Solution
Introduce configurable escalation rules based on severity and inactivity.
Suggested Changes
Expected Outcome
Critical issues receive timely attention, reducing response delays.
Suggested Labels