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[$250] Unable to Assign Company Cards to Admin in New Expensify (Chase and American Express Feeds). "The card is already assigned to a user in another workspace" Error message. #92124

@m-natarajan

Description

@m-natarajan

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Version Number:
Reproducible in staging?: Needs Reproduction (Blocked, Unable to reproduce with other Bank company cards)
Reproducible in production?: Needs Reproduction
If this was caught during regression testing, add the test name, ID and link from BrowserStack:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @PedroEspinoza1999
Slack conversation (hyperlinked to channel name): #Expensify Bugs

Action Performed:

  1. Opened the Workspace in New Expensify.
  2. Navigated to the Company Cards settings.
  3. Selected the American Express feed and attempted to assign a card to the workspace admin.
  4. Received the error: "Fetch API Cannot Load."
  5. Repeated the same process on the Chase feed.
  6. Received the same error: "Fetch API Cannot Load."
  7. Logged into Expensify Classic and assigned the American Express card to the same admin successfully.

Expected Result:

The admin should be able to assign company cards to herself from both the Chase and American Express feeds in New Expensify without errors.

Actual Result:

The assignment fails in New Expensify with the error message "Fetch API Cannot Load."

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

The screenshots for the issue are in Slack thread

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