Link issues to tickets: Linking issues to tickets in the app lets agents easily view information from their Linear instance while talking to your users, making communication more efficient.
Create new issues: Easily create new issues based on information received from your users
View issues details: View the properties of your issues to keep yourself updated with any changes that have been made to them
Edit issues: Edit the properties on your issues - useful for when you have received new useful information from your users
Add comments: Add additional information to issues using Linear's comments system