From a0dffce0c61fb9a8856d058e1a4d2931fbfc5c7b Mon Sep 17 00:00:00 2001 From: Daffa Takarai <40546955+DaffaTakarai@users.noreply.github.com> Date: Mon, 20 Oct 2025 09:52:30 +0700 Subject: [PATCH 1/6] Ping Cmd add Prompt --- c++/pingadd.cpp | 59 +++++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 59 insertions(+) create mode 100644 c++/pingadd.cpp diff --git a/c++/pingadd.cpp b/c++/pingadd.cpp new file mode 100644 index 0000000..a8dcc42 --- /dev/null +++ b/c++/pingadd.cpp @@ -0,0 +1,59 @@ +// ping_cmd.cpp +// Versi portable: memanggil utilitas 'ping' dari sistem dan mengambil waktu round-trip. +// Works on Linux/macOS. On Windows change "-c 1" to "-n 1". +// Compile: g++ -std=c++11 ping_cmd.cpp -o ping_cmd + +#include +#include +#include +#include +#include +#include + +int main(int argc, char* argv[]) { + if (argc != 2) { + std::cerr << "Usage: " << argv[0] << " \n"; + return 1; + } + + std::string host = argv[1]; + + // For Linux/macOS use "-c 1". For Windows change to "-n 1". + std::string cmd = "ping -c 1 " + host + " 2>&1"; + + // Run command and capture output + std::array buffer; + std::string result; + std::unique_ptr pipe(popen(cmd.c_str(), "r"), pclose); + if (!pipe) { + std::cerr << "Failed to run ping command\n"; + return 1; + } + while (fgets(buffer.data(), buffer.size(), pipe.get()) != nullptr) { + result += buffer.data(); + } + + // Print raw output if you want: + // std::cout << result << "\n"; + + // Try to extract time=... ms using regex (common ping output) + std::smatch m; + std::regex r_time("time=([0-9]+\\.?[0-9]*)\\s?ms"); + if (std::regex_search(result, m, r_time)) { + std::cout << "Reply from " << host << ": time=" << m[1] << " ms\n"; + return 0; + } + + // On some systems ping prints "Average = Xms" in a different line + std::regex r_time_win("Average = ([0-9]+)ms"); + if (std::regex_search(result, m, r_time_win)) { + std::cout << "Reply from " << host << ": time=" << m[1] << " ms (avg)\n"; + return 0; + } + + // If nothing matched, show failure and raw output snippet + std::cout << "No reply / unable to parse time. Raw output:\n"; + std::cout << result << "\n"; + + return 2; +} From 2c4af99e52dd198ec727b92e95eeb3318cc6686b Mon Sep 17 00:00:00 2001 From: Daffa Takarai <40546955+DaffaTakarai@users.noreply.github.com> Date: Thu, 23 Oct 2025 09:01:32 +0700 Subject: [PATCH 2/6] gabut.py ui Thinker --- tools/gABUT-UI.PY | 151 ++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 151 insertions(+) create mode 100644 tools/gABUT-UI.PY diff --git a/tools/gABUT-UI.PY b/tools/gABUT-UI.PY new file mode 100644 index 0000000..a4d7a6a --- /dev/null +++ b/tools/gABUT-UI.PY @@ -0,0 +1,151 @@ +#!/usr/bin/env python3 +""" +gabut_gui.py — versi GUI dari gabut.py +Menggunakan CustomTkinter (dark mode, rounded buttons). +""" + +import random +import time +import threading +import customtkinter as ctk +from tkinter import messagebox + +# ======================== +# DATA +# ======================== + +JOKES = [ + "Kenapa programmer suka kopi? Karena tanpa kopi, mereka nggak bisa 'compile' pagi hari.", + "Ada dua jenis orang di dunia: yang ngerti biner dan yang nggak. (01000010)", + "Kenapa buku matematika sedih? Karena isinya banyak masalah.", + "Saya ingin jadi programmer yang sabar. Sekarang saya debug sambil nangis pelan-pelan." +] + +QUOTES = [ + "Kerja keras, tapi jangan lupa istirahat. — gabut.py", + "Buat yang lagi gabut: sedikit istirahat bisa bikin ide besar muncul.", + "Tidak apa-apa tidak produktif kadang-kadang. Recharge dulu." +] + +ASCII_ART = [ + "(\\_/)\n( •_•)\n/ >🍪 — Nyalakan mode ngemil!", + "|\\_/|\n(o o) — Kucing gabut menatapmu.\n=\\ /=", + "(\\__/)\n(•ㅅ•) || — Peluk virtual incoming\n/ 　 づ" +] + +PROCRAST_TASKS = [ + "Susun 3 ide proyek random (cukup tulis judulnya).", + "Bersihkan desktop dari file yang tidak perlu selama 3 menit.", + "Tulis pesan singkat 'Hai' ke teman lama.", + "Buat playlist 5 lagu yang bikin semangat.", + "Buka foto lama dan pilih 1 yang bikin kamu senyum." +] + +# ======================== +# FUNGSI UTAMA +# ======================== + +def show_result(text): + output_box.configure(state="normal") + output_box.delete("1.0", "end") + output_box.insert("1.0", text) + output_box.configure(state="disabled") + +def show_joke(): + show_result(random.choice(JOKES)) + +def show_quote(): + show_result(random.choice(QUOTES)) + +def show_ascii(): + show_result(random.choice(ASCII_ART)) + +def show_task(): + show_result(random.choice(PROCRAST_TASKS)) + +def guess_number(): + target = random.randint(1, 50) + for _ in range(6): + guess = ctk.CTkInputDialog(text="Tebak angka (1-50):", title="Mini Game").get_input() + if not guess: + return + try: + guess = int(guess) + except ValueError: + messagebox.showinfo("Oops", "Masukkan angka yang valid.") + continue + if guess == target: + messagebox.showinfo("🎉", "Tebakanmu benar!") + return + elif guess < target: + messagebox.showinfo("Petunjuk", "Terlalu kecil.") + else: + messagebox.showinfo("Petunjuk", "Terlalu besar.") + messagebox.showinfo("Yah 😅", f"Kesempatan habis. Angkanya: {target}") + +def rps_game(): + options = ["batu", "gunting", "kertas"] + user = ctk.CTkInputDialog(text="Pilih: batu / gunting / kertas", title="Suit").get_input() + if not user: + return + user = user.lower().strip() + if user not in options: + messagebox.showinfo("Error", "Pilihan tidak valid.") + return + comp = random.choice(options) + if user == comp: + result = f"Kamu pilih {user}, komputer pilih {comp}.\nSeri!" + elif (user == "batu" and comp == "gunting") or (user == "gunting" and comp == "kertas") or (user == "kertas" and comp == "batu"): + result = f"Kamu pilih {user}, komputer pilih {comp}.\nKamu menang 🎉" + else: + result = f"Kamu pilih {user}, komputer pilih {comp}.\nKamu kalah 😅" + show_result(result) + +def pomodoro(): + def run(): + for cycle in range(1, 4): + show_result(f"🍅 Pomodoro ke-{cycle}: Fokus 5 menit!") + time.sleep(5 * 60) + show_result("🧘‍♂️ Istirahat 1 menit...") + time.sleep(60) + show_result("✅ Selesai! Waktunya stretch & minum air.") + threading.Thread(target=run, daemon=True).start() + show_result("Pomodoro dimulai (5 menit fokus / 1 menit istirahat)...") + +# ======================== +# GUI SETUP +# ======================== + +ctk.set_appearance_mode("dark") +ctk.set_default_color_theme("blue") + +app = ctk.CTk() +app.title("🌙 Gabut GUI — versi CustomTkinter") +app.geometry("620x480") + +title_label = ctk.CTkLabel(app, text="🌙 GABUT GUI", font=("Poppins", 24, "bold")) +title_label.pack(pady=20) + +button_frame = ctk.CTkFrame(app) +button_frame.pack(pady=10) + +buttons = [ + ("🎭 Lelucon", show_joke), + ("💭 Quote", show_quote), + ("🐰 ASCII Art", show_ascii), + ("🎮 Tebak Angka", guess_number), + ("✂️ Suit", rps_game), + ("⏱️ Pomodoro", pomodoro), + ("🌀 Random Task", show_task), +] + +for text, cmd in buttons: + btn = ctk.CTkButton(button_frame, text=text, command=cmd, width=160, height=40, corner_radius=10) + btn.pack(side="left", padx=6, pady=6) + +output_box = ctk.CTkTextbox(app, height=220, width=560, font=("Consolas", 14)) +output_box.pack(pady=10) +output_box.insert("1.0", "Selamat datang di GABUT GUI 🌙\nKlik tombol di atas untuk mulai.") +output_box.configure(state="disabled") + +app.mainloop() From 2cd314300ad56c6e24c38fa9ac49391469c93169 Mon Sep 17 00:00:00 2001 From: Daffa Takarai <40546955+DaffaTakarai@users.noreply.github.com> Date: Thu, 23 Oct 2025 09:02:17 +0700 Subject: [PATCH 3/6] GUI THINKER --- tools/gui.py | 151 +++++++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 151 insertions(+) create mode 100644 tools/gui.py diff --git a/tools/gui.py b/tools/gui.py new file mode 100644 index 0000000..a4d7a6a --- /dev/null +++ b/tools/gui.py @@ -0,0 +1,151 @@ +#!/usr/bin/env python3 +""" +gabut_gui.py — versi GUI dari gabut.py +Menggunakan CustomTkinter (dark mode, rounded buttons). +""" + +import random +import time +import threading +import customtkinter as ctk +from tkinter import messagebox + +# ======================== +# DATA +# ======================== + +JOKES = [ + "Kenapa programmer suka kopi? Karena tanpa kopi, mereka nggak bisa 'compile' pagi hari.", + "Ada dua jenis orang di dunia: yang ngerti biner dan yang nggak. (01000010)", + "Kenapa buku matematika sedih? Karena isinya banyak masalah.", + "Saya ingin jadi programmer yang sabar. Sekarang saya debug sambil nangis pelan-pelan." +] + +QUOTES = [ + "Kerja keras, tapi jangan lupa istirahat. — gabut.py", + "Buat yang lagi gabut: sedikit istirahat bisa bikin ide besar muncul.", + "Tidak apa-apa tidak produktif kadang-kadang. Recharge dulu." +] + +ASCII_ART = [ + "(\\_/)\n( •_•)\n/ >🍪 — Nyalakan mode ngemil!", + "|\\_/|\n(o o) — Kucing gabut menatapmu.\n=\\ /=", + "(\\__/)\n(•ㅅ•) || — Peluk virtual incoming\n/ 　 づ" +] + +PROCRAST_TASKS = [ + "Susun 3 ide proyek random (cukup tulis judulnya).", + "Bersihkan desktop dari file yang tidak perlu selama 3 menit.", + "Tulis pesan singkat 'Hai' ke teman lama.", + "Buat playlist 5 lagu yang bikin semangat.", + "Buka foto lama dan pilih 1 yang bikin kamu senyum." +] + +# ======================== +# FUNGSI UTAMA +# ======================== + +def show_result(text): + output_box.configure(state="normal") + output_box.delete("1.0", "end") + output_box.insert("1.0", text) + output_box.configure(state="disabled") + +def show_joke(): + show_result(random.choice(JOKES)) + +def show_quote(): + show_result(random.choice(QUOTES)) + +def show_ascii(): + show_result(random.choice(ASCII_ART)) + +def show_task(): + show_result(random.choice(PROCRAST_TASKS)) + +def guess_number(): + target = random.randint(1, 50) + for _ in range(6): + guess = ctk.CTkInputDialog(text="Tebak angka (1-50):", title="Mini Game").get_input() + if not guess: + return + try: + guess = int(guess) + except ValueError: + messagebox.showinfo("Oops", "Masukkan angka yang valid.") + continue + if guess == target: + messagebox.showinfo("🎉", "Tebakanmu benar!") + return + elif guess < target: + messagebox.showinfo("Petunjuk", "Terlalu kecil.") + else: + messagebox.showinfo("Petunjuk", "Terlalu besar.") + messagebox.showinfo("Yah 😅", f"Kesempatan habis. Angkanya: {target}") + +def rps_game(): + options = ["batu", "gunting", "kertas"] + user = ctk.CTkInputDialog(text="Pilih: batu / gunting / kertas", title="Suit").get_input() + if not user: + return + user = user.lower().strip() + if user not in options: + messagebox.showinfo("Error", "Pilihan tidak valid.") + return + comp = random.choice(options) + if user == comp: + result = f"Kamu pilih {user}, komputer pilih {comp}.\nSeri!" + elif (user == "batu" and comp == "gunting") or (user == "gunting" and comp == "kertas") or (user == "kertas" and comp == "batu"): + result = f"Kamu pilih {user}, komputer pilih {comp}.\nKamu menang 🎉" + else: + result = f"Kamu pilih {user}, komputer pilih {comp}.\nKamu kalah 😅" + show_result(result) + +def pomodoro(): + def run(): + for cycle in range(1, 4): + show_result(f"🍅 Pomodoro ke-{cycle}: Fokus 5 menit!") + time.sleep(5 * 60) + show_result("🧘‍♂️ Istirahat 1 menit...") + time.sleep(60) + show_result("✅ Selesai! Waktunya stretch & minum air.") + threading.Thread(target=run, daemon=True).start() + show_result("Pomodoro dimulai (5 menit fokus / 1 menit istirahat)...") + +# ======================== +# GUI SETUP +# ======================== + +ctk.set_appearance_mode("dark") +ctk.set_default_color_theme("blue") + +app = ctk.CTk() +app.title("🌙 Gabut GUI — versi CustomTkinter") +app.geometry("620x480") + +title_label = ctk.CTkLabel(app, text="🌙 GABUT GUI", font=("Poppins", 24, "bold")) +title_label.pack(pady=20) + +button_frame = ctk.CTkFrame(app) +button_frame.pack(pady=10) + +buttons = [ + ("🎭 Lelucon", show_joke), + ("💭 Quote", show_quote), + ("🐰 ASCII Art", show_ascii), + ("🎮 Tebak Angka", guess_number), + ("✂️ Suit", rps_game), + ("⏱️ Pomodoro", pomodoro), + ("🌀 Random Task", show_task), +] + +for text, cmd in buttons: + btn = ctk.CTkButton(button_frame, text=text, command=cmd, width=160, height=40, corner_radius=10) + btn.pack(side="left", padx=6, pady=6) + +output_box = ctk.CTkTextbox(app, height=220, width=560, font=("Consolas", 14)) +output_box.pack(pady=10) +output_box.insert("1.0", "Selamat datang di GABUT GUI 🌙\nKlik tombol di atas untuk mulai.") +output_box.configure(state="disabled") + +app.mainloop() From 0c409bf2e814e40d5ec7ab4a204ce76680c7c39d Mon Sep 17 00:00:00 2001 From: Daffa Takarai <40546955+DaffaTakarai@users.noreply.github.com> Date: Thu, 23 Oct 2025 09:03:48 +0700 Subject: [PATCH 4/6] Add GUI for gabut.py with interactive features Implement GUI for 'gabut.py' using CustomTkinter with various interactive features including jokes, quotes, ASCII art, games, and a Pomodoro timer. --- tools/games-ui.py | 151 ++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 151 insertions(+) create mode 100644 tools/games-ui.py diff --git a/tools/games-ui.py b/tools/games-ui.py new file mode 100644 index 0000000..a4d7a6a --- /dev/null +++ b/tools/games-ui.py @@ -0,0 +1,151 @@ +#!/usr/bin/env python3 +""" +gabut_gui.py — versi GUI dari gabut.py +Menggunakan CustomTkinter (dark mode, rounded buttons). +""" + +import random +import time +import threading +import customtkinter as ctk +from tkinter import messagebox + +# ======================== +# DATA +# ======================== + +JOKES = [ + "Kenapa programmer suka kopi? Karena tanpa kopi, mereka nggak bisa 'compile' pagi hari.", + "Ada dua jenis orang di dunia: yang ngerti biner dan yang nggak. (01000010)", + "Kenapa buku matematika sedih? Karena isinya banyak masalah.", + "Saya ingin jadi programmer yang sabar. Sekarang saya debug sambil nangis pelan-pelan." +] + +QUOTES = [ + "Kerja keras, tapi jangan lupa istirahat. — gabut.py", + "Buat yang lagi gabut: sedikit istirahat bisa bikin ide besar muncul.", + "Tidak apa-apa tidak produktif kadang-kadang. Recharge dulu." +] + +ASCII_ART = [ + "(\\_/)\n( •_•)\n/ >🍪 — Nyalakan mode ngemil!", + "|\\_/|\n(o o) — Kucing gabut menatapmu.\n=\\ /=", + "(\\__/)\n(•ㅅ•) || — Peluk virtual incoming\n/ 　 づ" +] + +PROCRAST_TASKS = [ + "Susun 3 ide proyek random (cukup tulis judulnya).", + "Bersihkan desktop dari file yang tidak perlu selama 3 menit.", + "Tulis pesan singkat 'Hai' ke teman lama.", + "Buat playlist 5 lagu yang bikin semangat.", + "Buka foto lama dan pilih 1 yang bikin kamu senyum." +] + +# ======================== +# FUNGSI UTAMA +# ======================== + +def show_result(text): + output_box.configure(state="normal") + output_box.delete("1.0", "end") + output_box.insert("1.0", text) + output_box.configure(state="disabled") + +def show_joke(): + show_result(random.choice(JOKES)) + +def show_quote(): + show_result(random.choice(QUOTES)) + +def show_ascii(): + show_result(random.choice(ASCII_ART)) + +def show_task(): + show_result(random.choice(PROCRAST_TASKS)) + +def guess_number(): + target = random.randint(1, 50) + for _ in range(6): + guess = ctk.CTkInputDialog(text="Tebak angka (1-50):", title="Mini Game").get_input() + if not guess: + return + try: + guess = int(guess) + except ValueError: + messagebox.showinfo("Oops", "Masukkan angka yang valid.") + continue + if guess == target: + messagebox.showinfo("🎉", "Tebakanmu benar!") + return + elif guess < target: + messagebox.showinfo("Petunjuk", "Terlalu kecil.") + else: + messagebox.showinfo("Petunjuk", "Terlalu besar.") + messagebox.showinfo("Yah 😅", f"Kesempatan habis. Angkanya: {target}") + +def rps_game(): + options = ["batu", "gunting", "kertas"] + user = ctk.CTkInputDialog(text="Pilih: batu / gunting / kertas", title="Suit").get_input() + if not user: + return + user = user.lower().strip() + if user not in options: + messagebox.showinfo("Error", "Pilihan tidak valid.") + return + comp = random.choice(options) + if user == comp: + result = f"Kamu pilih {user}, komputer pilih {comp}.\nSeri!" + elif (user == "batu" and comp == "gunting") or (user == "gunting" and comp == "kertas") or (user == "kertas" and comp == "batu"): + result = f"Kamu pilih {user}, komputer pilih {comp}.\nKamu menang 🎉" + else: + result = f"Kamu pilih {user}, komputer pilih {comp}.\nKamu kalah 😅" + show_result(result) + +def pomodoro(): + def run(): + for cycle in range(1, 4): + show_result(f"🍅 Pomodoro ke-{cycle}: Fokus 5 menit!") + time.sleep(5 * 60) + show_result("🧘‍♂️ Istirahat 1 menit...") + time.sleep(60) + show_result("✅ Selesai! Waktunya stretch & minum air.") + threading.Thread(target=run, daemon=True).start() + show_result("Pomodoro dimulai (5 menit fokus / 1 menit istirahat)...") + +# ======================== +# GUI SETUP +# ======================== + +ctk.set_appearance_mode("dark") +ctk.set_default_color_theme("blue") + +app = ctk.CTk() +app.title("🌙 Gabut GUI — versi CustomTkinter") +app.geometry("620x480") + +title_label = ctk.CTkLabel(app, text="🌙 GABUT GUI", font=("Poppins", 24, "bold")) +title_label.pack(pady=20) + +button_frame = ctk.CTkFrame(app) +button_frame.pack(pady=10) + +buttons = [ + ("🎭 Lelucon", show_joke), + ("💭 Quote", show_quote), + ("🐰 ASCII Art", show_ascii), + ("🎮 Tebak Angka", guess_number), + ("✂️ Suit", rps_game), + ("⏱️ Pomodoro", pomodoro), + ("🌀 Random Task", show_task), +] + +for text, cmd in buttons: + btn = ctk.CTkButton(button_frame, text=text, command=cmd, width=160, height=40, corner_radius=10) + btn.pack(side="left", padx=6, pady=6) + +output_box = ctk.CTkTextbox(app, height=220, width=560, font=("Consolas", 14)) +output_box.pack(pady=10) +output_box.insert("1.0", "Selamat datang di GABUT GUI 🌙\nKlik tombol di atas untuk mulai.") +output_box.configure(state="disabled") + +app.mainloop() From 6ee387cd7aac200c8a5efffe360a614e353aa3c6 Mon Sep 17 00:00:00 2001 From: Daffa Takarai <40546955+DaffaTakarai@users.noreply.github.com> Date: Mon, 27 Oct 2025 16:57:00 +0700 Subject: [PATCH 5/6] Create cyt.py --- tools/cyt.py | 841 +++++++++++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 841 insertions(+) create mode 100644 tools/cyt.py diff --git a/tools/cyt.py b/tools/cyt.py new file mode 100644 index 0000000..2606840 --- /dev/null +++ b/tools/cyt.py @@ -0,0 +1,841 @@ +#!/usr/bin/env python3 +""" +cyt_gui.py — Cybersentra Helpdesk (Desktop GUI - CustomTkinter) +Features: + - CustomTkinter modern UI (dark/light) + - Login (bcrypt + seeded users) + - Dashboard: cards + interactive charts (matplotlib) + - Tickets tab: Treeview table, search, filter, create, update, delete + - Analytics tab: larger charts, click-to-filter interactions + - Users tab: admin-only user management + - Export tickets to CSV + - Notifications (messageboxes) + - SQLite backend (ticket.db) + +Dependencies: + pip install customtkinter bcrypt matplotlib pillow + +Run: + python cyt_gui.py +""" + +import os +import sqlite3 +import bcrypt +import csv +from datetime import datetime, timedelta +import customtkinter as ctk +from tkinter import messagebox, ttk, filedialog +from matplotlib.backends.backend_tkagg import FigureCanvasTkAgg +from matplotlib.figure import Figure + +# ----------------------------- +# Configuration +# ----------------------------- +APP_NAME = "Cybersentra Helpdesk — Desktop Pro" +DB_FILE = "ticket.db" +WINDOW_WIDTH = 1200 +WINDOW_HEIGHT = 720 + +ctk.set_appearance_mode("dark") +ctk.set_default_color_theme("blue") + +# ----------------------------- +# Database helpers +# ----------------------------- +def get_conn(): + conn = sqlite3.connect(DB_FILE) + conn.row_factory = sqlite3.Row + return conn + +def init_db(): + need_seed = not os.path.exists(DB_FILE) + conn = get_conn() + cur = conn.cursor() + cur.execute(''' + CREATE TABLE IF NOT EXISTS users ( + id INTEGER PRIMARY KEY AUTOINCREMENT, + username TEXT UNIQUE NOT NULL, + password TEXT NOT NULL, + role TEXT NOT NULL, + division TEXT + )''') + cur.execute(''' + CREATE TABLE IF NOT EXISTS tickets ( + id INTEGER PRIMARY KEY AUTOINCREMENT, + title TEXT NOT NULL, + description TEXT, + priority TEXT DEFAULT 'Normal', + status TEXT DEFAULT 'Open', + division TEXT, + assigned_to TEXT, + created_by TEXT, + created_at TEXT + )''') + conn.commit() + + # seed users + cur.execute("SELECT COUNT(*) as c FROM users") + if cur.fetchone()['c'] == 0: + seed_users = [ + ("admin","admin","admin","IT Support"), + ("it_support","12345","user","IT Support"), + ("security","12345","user","Security"), + ("finance","12345","user","Finance"), + ("marketing","12345","user","Marketing"), + ("hr","12345","user","HR"), + ] + for u,p,role,div in seed_users: + pw = bcrypt.hashpw(p.encode(), bcrypt.gensalt()).decode() + cur.execute("INSERT INTO users (username,password,role,division) VALUES (?,?,?,?)", (u,pw,role,div)) + conn.commit() + + # seed sample tickets + cur.execute("SELECT COUNT(*) as c FROM tickets") + if cur.fetchone()['c'] == 0: + now = datetime.utcnow() + samples = [ + ("VPN access issue","User can't authenticate to VPN","High","IT Support",None,"it_support",(now - timedelta(days=1)).isoformat()), + ("Suspicious email reported","Possible phishing", "Normal","Security",None,"security",(now - timedelta(days=3)).isoformat()), + ("Invoice discrepancy","Invoice #123 total mismatch","Normal","Finance",None,"finance",(now - timedelta(days=2)).isoformat()), + ("Landing page 500","Marketing site shows 500", "High","Marketing",None,"marketing",(now - timedelta(days=5)).isoformat()), + ("HR portal bug","Can't submit leave request","Low","HR",None,"hr",(now - timedelta(days=4)).isoformat()), + ] + for t in samples: + cur.execute('INSERT INTO tickets (title,description,priority,division,assigned_to,created_by,created_at) VALUES (?,?,?,?,?,?,?)', t) + conn.commit() + conn.close() + +# ----------------------------- +# Data helpers +# ----------------------------- +def fetch_users(): + conn = get_conn(); cur = conn.cursor() + cur.execute("SELECT id,username,role,division FROM users ORDER BY username") + rows = cur.fetchall(); conn.close() + return [dict(r) for r in rows] + +def fetch_tickets(status=None, division=None, q=None): + conn = get_conn(); cur = conn.cursor() + sql = "SELECT * FROM tickets" + clauses = []; params = [] + if status and status != 'All': clauses.append("status=?"); params.append(status) + if division and division != 'All': clauses.append("division=?"); params.append(division) + if q: clauses.append("(title LIKE ? OR description LIKE ?)"); params.extend([f"%{q}%", f"%{q}%"]) + if clauses: sql += " WHERE " + " AND ".join(clauses) + sql += " ORDER BY created_at DESC" + cur.execute(sql, tuple(params)) + rows = cur.fetchall(); conn.close() + return [dict(r) for r in rows] + +def counts_by_status(): + conn = get_conn(); cur = conn.cursor() + cur.execute("SELECT status, COUNT(*) as c FROM tickets GROUP BY status") + data = {r['status']: r['c'] for r in cur.fetchall()} + conn.close() + total = sum(data.values()) if data else 0 + return { + 'Open': data.get('Open', 0), + 'In Progress': data.get('In Progress', 0), + 'Resolved': data.get('Resolved', 0), + 'Total': total + } + +def tickets_per_division(): + conn = get_conn(); cur = conn.cursor() + cur.execute("SELECT division, COUNT(*) as c FROM tickets GROUP BY division") + rows = cur.fetchall(); conn.close() + divs = [r['division'] or 'Unknown' for r in rows] + counts = [r['c'] for r in rows] + return divs, counts + +def tickets_over_time(days=14): + conn = get_conn(); cur = conn.cursor() + end = datetime.utcnow().date() + start = end - timedelta(days=days-1) + buckets = {} + for i in range(days): + d = (start + timedelta(days=i)).isoformat() + buckets[d] = 0 + cur.execute("SELECT created_at FROM tickets WHERE created_at IS NOT NULL") + for r in cur.fetchall(): + try: + dt = datetime.fromisoformat(r['created_at']) + d = dt.date().isoformat() + if d in buckets: + buckets[d] += 1 + except Exception: + continue + conn.close() + dates = list(buckets.keys()) + counts = [buckets[d] for d in dates] + return dates, counts + +# ----------------------------- +# App: Main Window +# ----------------------------- +class HelpdeskApp(ctk.CTk): + def __init__(self): + super().__init__() + self.title(APP_NAME) + self.geometry(f"{WINDOW_WIDTH}x{WINDOW_HEIGHT}") + self.protocol("WM_DELETE_WINDOW", self.on_close) + + # state + self.current_user = None # dict row + self.active_filter_status = 'All' + self.active_filter_division = 'All' + self.active_search_q = '' + + # Create frames: splash -> login -> main (we'll show login first) + self.login_window = LoginFrame(self, on_success=self.on_login_success) + self.login_window.pack(fill='both', expand=True) + + def on_login_success(self, user_row): + self.current_user = user_row + self.login_window.pack_forget() + # build main UI + self.main_ui = MainUI(self, user_row) + self.main_ui.pack(fill='both', expand=True) + + def on_close(self): + if messagebox.askokcancel("Exit", "Quit application?"): + self.destroy() + +# ----------------------------- +# Login Frame +# ----------------------------- +class LoginFrame(ctk.CTkFrame): + def __init__(self, parent, on_success): + super().__init__(parent) + self.parent = parent + self.on_success = on_success + self.build_ui() + + def build_ui(self): + self.grid_columnconfigure(0, weight=1) + self.grid_rowconfigure(0, weight=1) + + card = ctk.CTkFrame(self, corner_radius=8) + card.grid(row=0, column=0, padx=24, pady=24, sticky='nsew') + + ctk.CTkLabel(card, text=APP_NAME, font=ctk.CTkFont(size=22, weight="bold")).pack(pady=(20,8)) + ctk.CTkLabel(card, text="Please login to continue", text_color="#bfcfe6").pack(pady=(0,12)) + + frm = ctk.CTkFrame(card) + frm.pack(padx=16, pady=8, fill='x') + + ctk.CTkLabel(frm, text="Username").pack(anchor='w') + self.ent_user = ctk.CTkEntry(frm, width=300) + self.ent_user.pack(pady=(4,8)) + ctk.CTkLabel(frm, text="Password").pack(anchor='w') + self.ent_pass = ctk.CTkEntry(frm, width=300, show='*') + self.ent_pass.pack(pady=(4,10)) + self.ent_pass.bind("", lambda e: self.try_login()) + + btn = ctk.CTkButton(frm, text="Login", command=self.try_login) + btn.pack(pady=(6,16)) + + ctk.CTkLabel(card, text="Default: admin/admin • sample users: it_support,... (pwd 12345)", text_color="#93a6c0").pack(pady=(0,16)) + + def try_login(self): + u = self.ent_user.get().strip() + p = self.ent_pass.get().strip() + if not u or not p: + messagebox.showwarning("Validation", "Please enter username and password") + return + conn = get_conn(); cur = conn.cursor() + cur.execute("SELECT * FROM users WHERE username=?", (u,)) + row = cur.fetchone(); conn.close() + if not row: + messagebox.showerror("Login failed", "User not found") + return + try: + ok = bcrypt.checkpw(p.encode(), row['password'].encode()) + except Exception: + ok = False + if ok: + user_row = dict(row) + self.on_success(user_row) + else: + messagebox.showerror("Login failed", "Wrong password") + +# ----------------------------- +# Main UI (after login) +# ----------------------------- +class MainUI(ctk.CTkFrame): + def __init__(self, parent, user_row): + super().__init__(parent) + self.parent = parent + self.user = user_row + self.pack_propagate(False) + self.build_ui() + + def build_ui(self): + # layout: sidebar | content + self.grid_columnconfigure(1, weight=1) + self.sidebar = ctk.CTkFrame(self, width=220) + self.sidebar.grid(row=0, column=0, sticky='nsw', padx=(12,6), pady=12) + self.content = ctk.CTkFrame(self) + self.content.grid(row=0, column=1, sticky='nsew', padx=(6,12), pady=12) + + # Sidebar + ctk.CTkLabel(self.sidebar, text=APP_NAME, font=ctk.CTkFont(size=14, weight="bold")).pack(pady=(12,8)) + self.btn_overview = ctk.CTkButton(self.sidebar, text="Overview", command=self.show_overview) + self.btn_tickets = ctk.CTkButton(self.sidebar, text="Tickets", command=self.show_tickets) + self.btn_analytics = ctk.CTkButton(self.sidebar, text="Analytics", command=self.show_analytics) + self.btn_users = ctk.CTkButton(self.sidebar, text="Users", command=self.show_users) + self.btn_export = ctk.CTkButton(self.sidebar, text="Export CSV", command=self.export_csv) + self.btn_logout = ctk.CTkButton(self.sidebar, text="Logout", fg_color="red", command=self.logout) + + self.btn_overview.pack(fill='x', padx=12, pady=(6,6)) + self.btn_tickets.pack(fill='x', padx=12, pady=(6,6)) + self.btn_analytics.pack(fill='x', padx=12, pady=(6,6)) + if self.user['role'] == 'admin': + self.btn_users.pack(fill='x', padx=12, pady=(6,6)) + self.btn_export.pack(fill='x', padx=12, pady=(6,6)) + self.btn_logout.pack(side='bottom', pady=12, padx=12) + + # Header: user and theme toggle + hdr = ctk.CTkFrame(self.content) + hdr.pack(fill='x', padx=12, pady=(6,8)) + ctk.CTkLabel(hdr, text=f"Hello, {self.user['username']}", text_color="#cfe9ff").pack(side='left') + self.theme_var = ctk.StringVar(value=ctk.get_appearance_mode()) + self.theme_toggle = ctk.CTkOptionMenu(hdr, values=["dark","light"], variable=self.theme_var, command=self.change_theme) + self.theme_toggle.pack(side='right') + + # Content frames (stacked) + self.frames = {} + for name in ['overview','tickets','analytics','users']: + f = ctk.CTkFrame(self.content) + f.pack(fill='both', expand=True) + f.place(x=0, y=50, relwidth=1, relheight=1, anchor='nw') + f.lower() + self.frames[name] = f + + # Build each frame + self.build_overview(self.frames['overview']) + self.build_tickets(self.frames['tickets']) + self.build_analytics(self.frames['analytics']) + self.build_users(self.frames['users']) + + # show overview by default + self.show_overview() + + def change_theme(self, val): + ctk.set_appearance_mode(val) + + def logout(self): + if messagebox.askyesno("Logout", "Are you sure?"): + self.master.current_user = None + self.destroy() + # restart main app by recreating login + self.master.login_window = LoginFrame(self.master, on_success=self.master.on_login_success) + self.master.login_window.pack(fill='both', expand=True) + + # ------------------------- + # Overview frame + # ------------------------- + def build_overview(self, parent): + self.ov_parent = parent + parent.grid_columnconfigure(0, weight=1) + # top cards + card_row = ctk.CTkFrame(parent) + card_row.pack(fill='x', padx=12, pady=(12,8)) + self.card_total = self.make_card(card_row, "Total Tickets", "0") + self.card_open = self.make_card(card_row, "Open", "0") + self.card_progress = self.make_card(card_row, "In Progress", "0") + self.card_resolved = self.make_card(card_row, "Resolved", "0") + self.card_total.pack(side='left', expand=True, padx=6, pady=6) + self.card_open.pack(side='left', expand=True, padx=6, pady=6) + self.card_progress.pack(side='left', expand=True, padx=6, pady=6) + self.card_resolved.pack(side='left', expand=True, padx=6, pady=6) + + # charts area + charts_frame = ctk.CTkFrame(parent) + charts_frame.pack(fill='both', expand=True, padx=12, pady=(6,12)) + + left = ctk.CTkFrame(charts_frame) + left.pack(side='left', fill='both', expand=True, padx=(0,6)) + right = ctk.CTkFrame(charts_frame, width=360) + right.pack(side='left', fill='y', padx=(6,0)) + + # Matplotlib figures + self.fig_status = Figure(figsize=(4,3), dpi=100) + self.ax_status = self.fig_status.add_subplot(111) + self.canvas_status = FigureCanvasTkAgg(self.fig_status, master=left) + self.canvas_status.get_tk_widget().pack(fill='both', expand=False, pady=6) + + self.fig_trend = Figure(figsize=(6,3), dpi=100) + self.ax_trend = self.fig_trend.add_subplot(111) + self.canvas_trend = FigureCanvasTkAgg(self.fig_trend, master=left) + self.canvas_trend.get_tk_widget().pack(fill='both', expand=False, pady=6) + + self.fig_div = Figure(figsize=(4,4.5), dpi=100) + self.ax_div = self.fig_div.add_subplot(111) + self.canvas_div = FigureCanvasTkAgg(self.fig_div, master=right) + self.canvas_div.get_tk_widget().pack(fill='both', expand=True, pady=6) + + # recent list + recent_card = ctk.CTkFrame(parent) + recent_card.pack(fill='x', padx=12, pady=(6,12)) + ctk.CTkLabel(recent_card, text="Recent Tickets", font=ctk.CTkFont(weight="bold")).pack(anchor='w', padx=6, pady=(6,2)) + self.recent_container = ctk.CTkScrollableFrame(recent_card, height=140) + self.recent_container.pack(fill='x', padx=6, pady=(4,8)) + + # bind clicks on division bars to filter tickets + self.canvas_div.mpl_connect('button_press_event', self.on_div_click) + + def make_card(self, parent, title, value): + c = ctk.CTkFrame(parent, corner_radius=8) + c.inner_title = ctk.CTkLabel(c, text=title, text_color="#bcd9ff") + c.inner_title.pack(anchor='w', padx=12, pady=(8,0)) + c.inner_value = ctk.CTkLabel(c, text=value, font=ctk.CTkFont(size=20, weight="bold")) + c.inner_value.pack(anchor='w', padx=12, pady=(6,12)) + return c + + def show_overview(self): + # raise the frame + self.frames['overview'].lift() + self.update_overview() + + def update_overview(self): + counts = counts_by_status() + self.card_total.inner_value.configure(text=str(counts.get('Total',0))) + self.card_open.inner_value.configure(text=str(counts.get('Open',0))) + self.card_progress.inner_value.configure(text=str(counts.get('In Progress',0))) + self.card_resolved.inner_value.configure(text=str(counts.get('Resolved',0))) + + # status pie + self.ax_status.clear() + sc = counts + labels = ['Open','In Progress','Resolved'] + sizes = [sc.get(k,0) for k in labels] + if sum(sizes)==0: + self.ax_status.text(0.5,0.5,"No data",ha='center',va='center') + else: + self.ax_status.pie(sizes, labels=labels, autopct='%1.0f%%', startangle=140) + self.ax_status.set_title("Status Distribution") + self.canvas_status.draw() + + # trend + self.ax_trend.clear() + dates, tcounts = tickets_over_time(days=14) + self.ax_trend.plot(dates, tcounts, marker='o') + self.ax_trend.set_title("Tickets - Last 14 Days") + self.ax_trend.tick_params(axis='x', rotation=45) + self.canvas_trend.draw() + + # div bar + self.ax_div.clear() + divs, div_counts = tickets_per_division() + if not divs: + self.ax_div.text(0.5,0.5,"No data",ha='center',va='center') + else: + bars = self.ax_div.barh(divs, div_counts, picker=True) + self.ax_div.set_title("Tickets by Division (click bar to filter)") + self.ax_div.invert_yaxis() + # store bars for click handling + self._div_bars = bars + self.canvas_div.draw() + + # recent + for w in self.recent_container.winfo_children(): + w.destroy() + rows = fetch_tickets() + for r in rows[:8]: + rowf = ctk.CTkFrame(self.recent_container, fg_color="#071226") + rowf.pack(fill='x', pady=4, padx=6) + lbl = ctk.CTkLabel(rowf, text=f"#{r['id']} {r['title']}", anchor='w') + lbl.pack(side='left', padx=6) + btn = ctk.CTkButton(rowf, text="View", width=80, command=lambda tid=r['id']: self.open_ticket_dialog(tid)) + btn.pack(side='right', padx=6) + + def on_div_click(self, event): + # map click to bar index + if not hasattr(self, '_div_bars'): + return + for idx, bar in enumerate(self._div_bars): + contains, _ = bar.contains(event) + if contains: + division = bar.get_y() # y position not label; instead derive label via index + # fetch corresponding label + labels = [t.get_text() for t in self.ax_div.get_yticklabels()] + if idx < len(labels): + div_label = labels[idx] + self.show_tickets() + # set filters in tickets tab and refresh + self.tickets_status_combo.set("All") + self.tickets_division_combo.set(div_label) + self.load_tickets() + break + + # ------------------------- + # Tickets frame + # ------------------------- + def build_tickets(self, parent): + self.tickets_parent = parent + # controls + ctrl = ctk.CTkFrame(parent) + ctrl.pack(fill='x', padx=12, pady=(12,6)) + self.tickets_search = ctk.CTkEntry(ctrl, placeholder_text="Search title/description", width=300) + self.tickets_search.pack(side='left', padx=(6,8)) + self.tickets_search.bind("", lambda e: self.load_tickets()) + self.tickets_status_combo = ctk.CTkOptionMenu(ctrl, values=["All","Open","In Progress","Resolved"], width=140, command=lambda v: self.load_tickets()) + self.tickets_status_combo.set("All") + self.tickets_status_combo.pack(side='left', padx=(6,8)) + self.tickets_division_combo = ctk.CTkOptionMenu(ctrl, values=["All","IT Support","Security","Finance","Marketing","HR"], width=160, command=lambda v: self.load_tickets()) + self.tickets_division_combo.set("All") + self.tickets_division_combo.pack(side='left', padx=(6,8)) + ctk.CTkButton(ctrl, text="Filter", command=self.load_tickets).pack(side='left', padx=6) + ctk.CTkButton(ctrl, text="New Ticket", fg_color="#0b84ff", command=self.create_ticket_dialog).pack(side='right', padx=6) + + # table + table_card = ctk.CTkFrame(parent) + table_card.pack(fill='both', expand=True, padx=12, pady=(6,12)) + cols = ("id","title","division","priority","status","assigned_to","created_at") + self.tree = ttk.Treeview(table_card, columns=cols, show='headings') + for c in cols: + self.tree.heading(c, text=c.replace('_',' ').title()) + self.tree.column(c, width=120, anchor='w') + self.tree.pack(fill='both', expand=True, side='left', padx=(6,0), pady=6) + # scrollbar + sb = ttk.Scrollbar(table_card, orient='vertical', command=self.tree.yview) + self.tree.configure(yscroll=sb.set) + sb.pack(side='left', fill='y') + + # context buttons + actions = ctk.CTkFrame(parent) + actions.pack(fill='x', padx=12, pady=(0,12)) + ctk.CTkButton(actions, text="View", command=self.action_view_ticket).pack(side='left', padx=6) + ctk.CTkButton(actions, text="Assign", command=self.action_assign_ticket).pack(side='left', padx=6) + ctk.CTkButton(actions, text="Set In Progress", command=lambda: self.action_update_status("In Progress")).pack(side='left', padx=6) + ctk.CTkButton(actions, text="Resolve", command=lambda: self.action_update_status("Resolved")).pack(side='left', padx=6) + ctk.CTkButton(actions, text="Delete", fg_color="red", command=self.action_delete_ticket).pack(side='left', padx=6) + + # load initial + self.load_tickets() + + def show_tickets(self): + self.frames['tickets'].lift() + self.load_tickets() + + def load_tickets(self): + q = self.tickets_search.get().strip() if hasattr(self,'tickets_search') else '' + status = self.tickets_status_combo.get() if hasattr(self,'tickets_status_combo') else 'All' + division = self.tickets_division_combo.get() if hasattr(self,'tickets_division_combo') else 'All' + rows = fetch_tickets(status=status, division=division, q=q) + # clear tree + for it in self.tree.get_children(): self.tree.delete(it) + for r in rows: + self.tree.insert('', 'end', values=(r['id'], r['title'], r['division'] or '-', r['priority'], r['status'], r['assigned_to'] or '-', (r['created_at'] or '')[:19])) + + def get_selected_ticket_id(self): + sel = self.tree.selection() + if not sel: + messagebox.showwarning("Selection", "Please select a ticket first") + return None + vals = self.tree.item(sel[0])['values'] + return int(vals[0]) + + def action_view_ticket(self): + tid = self.get_selected_ticket_id() + if tid: self.open_ticket_dialog(tid) + + def action_assign_ticket(self): + tid = self.get_selected_ticket_id() + if not tid: return + users = [u['username'] for u in fetch_users()] + # simple prompt + who = ctk.simpledialog.askstring("Assign", f"Assign ticket #{tid} to (username):", initialvalue=(users[0] if users else "")) + if who: + conn = get_conn(); cur = conn.cursor() + cur.execute("UPDATE tickets SET assigned_to=? WHERE id=?", (who, tid)); conn.commit(); conn.close() + messagebox.showinfo("Assigned", f"Ticket #{tid} assigned to {who}") + self.load_tickets(); self.update_overview() + + def action_update_status(self, status): + tid = self.get_selected_ticket_id() + if not tid: return + conn = get_conn(); cur = conn.cursor() + cur.execute("UPDATE tickets SET status=? WHERE id=?", (status, tid)); conn.commit(); conn.close() + messagebox.showinfo("Updated", f"Ticket #{tid} set to {status}") + self.load_tickets(); self.update_overview() + + def action_delete_ticket(self): + tid = self.get_selected_ticket_id() + if not tid: return + if not messagebox.askyesno("Delete", f"Delete ticket #{tid}?"): return + conn = get_conn(); cur = conn.cursor() + cur.execute("DELETE FROM tickets WHERE id=?", (tid,)); conn.commit(); conn.close() + messagebox.showinfo("Deleted", f"Ticket #{tid} removed") + self.load_tickets(); self.update_overview() + + def create_ticket_dialog(self): + dlg = TicketDialog(self, title="Create Ticket") + self.wait_window(dlg) + if getattr(dlg, 'result', None): + data = dlg.result + conn = get_conn(); cur = conn.cursor() + cur.execute("INSERT INTO tickets (title,description,priority,division,created_by,created_at) VALUES (?,?,?,?,?,?)", + (data['title'], data['description'], data['priority'], data['division'], self.user['username'], datetime.utcnow().isoformat())) + conn.commit(); conn.close() + messagebox.showinfo("Saved", "Ticket created") + self.load_tickets(); self.update_overview() + + def open_ticket_dialog(self, tid): + conn = get_conn(); cur = conn.cursor() + cur.execute("SELECT * FROM tickets WHERE id=?", (tid,)) + r = cur.fetchone(); conn.close() + if not r: messagebox.showerror("Not found", "Ticket not found"); return + dlg = TicketDialog(self, title=f"Ticket #{tid}", data=dict(r)) + self.wait_window(dlg) + if getattr(dlg, 'deleted', False): + # deleted inside dialog + self.load_tickets(); self.update_overview() + return + if getattr(dlg, 'updated', False): + self.load_tickets(); self.update_overview() + + # ------------------------- + # Analytics frame + # ------------------------- + def build_analytics(self, parent): + p = parent + p.pack_propagate(False) + header = ctk.CTkLabel(p, text="Analytics", font=ctk.CTkFont(size=16, weight="bold")) + header.pack(anchor='w', padx=12, pady=(12,8)) + + # large charts + charts_area = ctk.CTkFrame(p) + charts_area.pack(fill='both', expand=True, padx=12, pady=(6,12)) + + left = ctk.CTkFrame(charts_area) + left.pack(side='left', fill='both', expand=True, padx=(0,6)) + right = ctk.CTkFrame(charts_area, width=380) + right.pack(side='left', fill='y', padx=(6,0)) + + # reuse new figures for analytics + self.figA_trend = Figure(figsize=(6,4), dpi=100) + self.axA_trend = self.figA_trend.add_subplot(111) + self.canvasA_trend = FigureCanvasTkAgg(self.figA_trend, master=left) + self.canvasA_trend.get_tk_widget().pack(fill='both', expand=True, pady=6) + + self.figA_div = Figure(figsize=(4,4.5), dpi=100) + self.axA_div = self.figA_div.add_subplot(111) + self.canvasA_div = FigureCanvasTkAgg(self.figA_div, master=right) + self.canvasA_div.get_tk_widget().pack(fill='both', expand=True, pady=6) + self.canvasA_div.mpl_connect('button_press_event', self.on_div_click_analytics) + + def show_analytics(self): + self.frames['analytics'].lift() + self.update_analytics() + + def update_analytics(self): + # trend + self.axA_trend.clear() + dates, counts = tickets_over_time(days=30) + self.axA_trend.plot(dates, counts, marker='o') + self.axA_trend.set_title("Tickets - Last 30 Days") + self.axA_trend.tick_params(axis='x', rotation=45) + self.canvasA_trend.draw() + + # div + self.axA_div.clear() + divs, counts = tickets_per_division() + if not divs: + self.axA_div.text(0.5,0.5,"No data",ha='center',va='center') + else: + bars = self.axA_div.barh(divs, counts) + self.axA_div.invert_yaxis() + self._analytics_bars = bars + self.canvasA_div.draw() + + def on_div_click_analytics(self, event): + if not hasattr(self, '_analytics_bars'): return + for idx, bar in enumerate(self._analytics_bars): + contains, _ = bar.contains(event) + if contains: + labels = [t.get_text() for t in self.axA_div.get_yticklabels()] + if idx < len(labels): + div_label = labels[idx] + self.show_tickets() + self.tickets_division_combo.set(div_label) + self.load_tickets() + break + + # ------------------------- + # Users frame (admin) + # ------------------------- + def build_users(self, parent): + self.users_parent = parent + header = ctk.CTkLabel(parent, text="User Management", font=ctk.CTkFont(size=16, weight="bold")) + header.pack(anchor='w', padx=12, pady=(12,8)) + card = ctk.CTkFrame(parent) + card.pack(fill='both', expand=True, padx=12, pady=(6,12)) + # table + cols = ("id","username","role","division") + self.user_tree = ttk.Treeview(card, columns=cols, show='headings') + for c in cols: + self.user_tree.heading(c, text=c.title()) + self.user_tree.column(c, width=120) + self.user_tree.pack(fill='both', expand=True, side='left', padx=(6,0), pady=6) + sb = ttk.Scrollbar(card, orient='vertical', command=self.user_tree.yview); self.user_tree.configure(yscroll=sb.set); sb.pack(side='left', fill='y') + + form = ctk.CTkFrame(parent) + form.pack(fill='x', padx=12, pady=(0,12)) + self.new_user_ent = ctk.CTkEntry(form, placeholder_text="username"); self.new_user_ent.pack(side='left', padx=6) + self.new_pass_ent = ctk.CTkEntry(form, placeholder_text="password"); self.new_pass_ent.pack(side='left', padx=6) + self.new_role_opt = ctk.CTkOptionMenu(form, values=["user","admin"]); self.new_role_opt.set("user"); self.new_role_opt.pack(side='left', padx=6) + self.new_div_ent = ctk.CTkEntry(form, placeholder_text="division"); self.new_div_ent.pack(side='left', padx=6) + ctk.CTkButton(form, text="Create User", command=self.create_user).pack(side='left', padx=6) + ctk.CTkButton(form, text="Refresh", command=self.load_users).pack(side='left', padx=6) + ctk.CTkButton(form, text="Delete Selected", fg_color="red", command=self.delete_selected_user).pack(side='left', padx=6) + + self.load_users() + + def show_users(self): + if self.user['role'] != 'admin': + messagebox.showwarning("Access", "Admin only") + return + self.frames['users'].lift() + self.load_users() + + def load_users(self): + rows = fetch_users() + for it in self.user_tree.get_children(): self.user_tree.delete(it) + for r in rows: + self.user_tree.insert('', 'end', values=(r['id'], r['username'], r['role'], r['division'] or '-')) + + def create_user(self): + u = self.new_user_ent.get().strip(); p = self.new_pass_ent.get().strip(); role = self.new_role_opt.get(); div = self.new_div_ent.get().strip() + if not u or not p: + messagebox.showwarning("Validation","username & password required"); return + pw = bcrypt.hashpw(p.encode(), bcrypt.gensalt()).decode() + try: + conn = get_conn(); cur = conn.cursor() + cur.execute("INSERT INTO users (username,password,role,division) VALUES (?,?,?,?)", (u,pw,role,div)); conn.commit(); conn.close() + messagebox.showinfo("Created","User created"); self.load_users() + except Exception as e: + messagebox.showerror("Error", f"Could not create user: {e}") + + def delete_selected_user(self): + sel = self.user_tree.selection() + if not sel: messagebox.showwarning("Select","Select a user"); return + vals = self.user_tree.item(sel[0])['values'] + uid, uname = vals[0], vals[1] + if messagebox.askyesno("Confirm", f"Delete user {uname}?"): + conn = get_conn(); cur = conn.cursor(); cur.execute("DELETE FROM users WHERE id=?", (uid,)); conn.commit(); conn.close() + messagebox.showinfo("Deleted","User removed"); self.load_users() + + # ------------------------- + # Utilities + # ------------------------- + def export_csv(self): + rows = fetch_tickets() + if not rows: + messagebox.showwarning("No data","No tickets to export") + return + filepath = filedialog.asksaveasfilename(defaultextension=".csv", filetypes=[("CSV files","*.csv")], title="Save tickets as CSV") + if not filepath: return + with open(filepath, 'w', newline='', encoding='utf-8') as f: + w = csv.writer(f) + w.writerow(["id","title","description","priority","status","division","assigned_to","created_by","created_at"]) + for r in rows: + w.writerow([r['id'], r['title'], r['description'], r['priority'], r['status'], r['division'], r['assigned_to'], r['created_by'], r['created_at']]) + messagebox.showinfo("Exported", f"Exported {len(rows)} tickets to {filepath}") + +# ----------------------------- +# Ticket Dialog (Create / View / Edit) +# ----------------------------- +class TicketDialog(ctk.CTkToplevel): + def __init__(self, parent, title="Ticket", data=None): + super().__init__(parent) + self.title(title) + self.geometry("700x520") + self.parent = parent + self.data = data + self.result = None + self.deleted = False + self.updated = False + self.build_ui() + + def build_ui(self): + frm = ctk.CTkFrame(self) + frm.pack(fill='both', expand=True, padx=12, pady=12) + + ctk.CTkLabel(frm, text=self.title(), font=ctk.CTkFont(size=14, weight="bold")).pack(anchor='w', pady=(6,6)) + ctk.CTkLabel(frm, text="Title").pack(anchor='w') + self.e_title = ctk.CTkEntry(frm, width=680) + self.e_title.pack(pady=(4,8)) + ctk.CTkLabel(frm, text="Description").pack(anchor='w') + self.t_desc = ctk.CTkTextbox(frm, width=680, height=200) + self.t_desc.pack(pady=(4,8)) + bottom = ctk.CTkFrame(frm) + bottom.pack(fill='x', pady=(8,6)) + ctk.CTkLabel(bottom, text="Priority").pack(side='left', padx=(6,4)) + self.pri_opt = ctk.CTkOptionMenu(bottom, values=["Low","Normal","High"]) + self.pri_opt.set("Normal"); self.pri_opt.pack(side='left', padx=6) + ctk.CTkLabel(bottom, text="Division").pack(side='left', padx=(12,4)) + self.div_opt = ctk.CTkOptionMenu(bottom, values=["IT Support","Security","Finance","Marketing","HR"]) + self.div_opt.set("IT Support"); self.div_opt.pack(side='left', padx=6) + ctk.CTkLabel(bottom, text="Assigned To").pack(side='left', padx=(12,4)) + users = [u['username'] for u in fetch_users()]; users.insert(0,"") + self.assign_opt = ctk.CTkOptionMenu(bottom, values=users) + self.assign_opt.set("") + self.assign_opt.pack(side='left', padx=6) + + # action buttons + btnf = ctk.CTkFrame(frm) + btnf.pack(pady=(12,6)) + ctk.CTkButton(btnf, text="Save", command=self.save).pack(side='left', padx=6) + ctk.CTkButton(btnf, text="Delete", fg_color="red", command=self.delete).pack(side='left', padx=6) + ctk.CTkButton(btnf, text="Close", command=self.close).pack(side='left', padx=6) + + # populate if data + if self.data: + self.e_title.insert(0, self.data.get('title','')) + self.t_desc.insert('1.0', self.data.get('description','') or '') + self.pri_opt.set(self.data.get('priority','Normal')) + if self.data.get('division'): self.div_opt.set(self.data.get('division')) + if self.data.get('assigned_to'): self.assign_opt.set(self.data.get('assigned_to')) + + def save(self): + title = self.e_title.get().strip() + desc = self.t_desc.get('1.0','end').strip() + pri = self.pri_opt.get() + div = self.div_opt.get() + who = self.assign_opt.get() or None + if not title: + messagebox.showwarning("Validation","Title required"); return + if self.data: + # update + conn = get_conn(); cur = conn.cursor() + cur.execute("UPDATE tickets SET title=?,description=?,priority=?,division=?,assigned_to=? WHERE id=?", + (title, desc, pri, div, who, self.data['id'])); conn.commit(); conn.close() + messagebox.showinfo("Updated","Ticket updated") + self.updated = True + self.destroy() + else: + self.result = {'title':title,'description':desc,'priority':pri,'division':div} + self.destroy() + + def delete(self): + if not self.data: return + if not messagebox.askyesno("Confirm","Delete this ticket?"): return + conn = get_conn(); cur = conn.cursor() + cur.execute("DELETE FROM tickets WHERE id=?", (self.data['id'],)); conn.commit(); conn.close() + messagebox.showinfo("Deleted","Ticket removed") + self.deleted = True + self.destroy() + + def close(self): + self.destroy() + +# ----------------------------- +# Entry point +# ----------------------------- +if __name__ == "__main__": + init_db() + app = HelpdeskApp() + app.mainloop() From 14338f64d843ad60b089dd485546146befdb1649 Mon Sep 17 00:00:00 2001 From: Osama Alnajar Date: Mon, 27 Oct 2025 21:07:13 +0000 Subject: [PATCH 6/6] Added polyeval polyalgo --- polyeval.py | 17 +++++++++++++++++ 1 file changed, 17 insertions(+) create mode 100644 polyeval.py diff --git a/polyeval.py b/polyeval.py new file mode 100644 index 0000000..b7d7fdb --- /dev/null +++ b/polyeval.py @@ -0,0 +1,17 @@ +def poly_eval(coeffs, x): + """ + Evaluate a polynomial using Horner's method. + coeffs: list of coefficients, highest degree first + x: the value at which to evaluate the polynomial + Example: 2x^3 + 3x^2 - 5x + 7 -> coeffs = [2, 3, -5, 7] + """ + result = 0 + for coef in coeffs: + result = result * x + coef + return result + +if __name__ == "__main__": + coeffs = [2, 3, -5, 7] # 2x^3 + 3x^2 - 5x + 7 + x = 4 + print(f"Polynomial coefficients: {coeffs}") + print(f"Value of polynomial at x={x}: {poly_eval(coeffs, x)}")