diff --git a/app/backend/package-lock.json b/app/backend/package-lock.json
index 68763cb..0128391 100644
--- a/app/backend/package-lock.json
+++ b/app/backend/package-lock.json
@@ -30,7 +30,7 @@
         "bullmq": "^5.79.0",
         "class-transformer": "^0.5.1",
         "class-validator": "^0.14.3",
-        "dotenv": "^17.2.3",
+        "dotenv": "^17.4.2",
         "helmet": "^8.1.0",
         "ioredis": "^5.9.2",
         "openai": "^6.33.0",
@@ -39,7 +39,8 @@
         "pino-pretty": "^13.1.3",
         "prom-client": "^15.1.3",
         "reflect-metadata": "^0.2.2",
-        "rxjs": "^7.8.1"
+        "rxjs": "^7.8.1",
+        "twilio": "^6.0.2"
       },
       "devDependencies": {
         "@eslint/eslintrc": "^3.2.0",
@@ -3716,6 +3717,18 @@
         "node": ">=0.4.0"
       }
     },
+    "node_modules/agent-base": {
+      "version": "6.0.2",
+      "resolved": "https://registry.npmjs.org/agent-base/-/agent-base-6.0.2.tgz",
+      "integrity": "sha512-RZNwNclF7+MS/8bDg70amg32dyeZGZxiDuQmZxKLAlQjr3jGyLx+4Kkk58UO7D2QdgFIQCovuSuZESne6RG6XQ==",
+      "license": "MIT",
+      "dependencies": {
+        "debug": "4"
+      },
+      "engines": {
+        "node": ">= 6.0.0"
+      }
+    },
     "node_modules/ajv": {
       "version": "6.14.0",
       "dev": true,
@@ -4232,6 +4245,12 @@
         "ieee754": "^1.1.13"
       }
     },
+    "node_modules/buffer-equal-constant-time": {
+      "version": "1.0.1",
+      "resolved": "https://registry.npmjs.org/buffer-equal-constant-time/-/buffer-equal-constant-time-1.0.1.tgz",
+      "integrity": "sha512-zRpUiDwd/xk6ADqPMATG8vc9VPrkck7T07OIx0gnjmJAnHnTVXNQG3vfvWNuiZIkwu9KrKdA1iJKfsfTVxE6NA==",
+      "license": "BSD-3-Clause"
+    },
     "node_modules/buffer-from": {
       "version": "1.1.2",
       "license": "MIT"
@@ -4860,6 +4879,12 @@
         "node": "*"
       }
     },
+    "node_modules/dayjs": {
+      "version": "1.11.21",
+      "resolved": "https://registry.npmjs.org/dayjs/-/dayjs-1.11.21.tgz",
+      "integrity": "sha512-98IT+HOahAisibz/yjKbzuOBwYcjJ7BCLPzARyHiyEBmRz4fatF+KPJszEHXsGYjUG234aH/cOjW1wwTbKUZlA==",
+      "license": "MIT"
+    },
     "node_modules/debug": {
       "version": "4.4.3",
       "license": "MIT",
@@ -5002,7 +5027,9 @@
       }
     },
     "node_modules/dotenv": {
-      "version": "17.3.1",
+      "version": "17.4.2",
+      "resolved": "https://registry.npmjs.org/dotenv/-/dotenv-17.4.2.tgz",
+      "integrity": "sha512-nI4U3TottKAcAD9LLud4Cb7b2QztQMUEfHbvhTH09bqXTxnSie8WnjPALV/WMCrJZ6UV/qHJ6L03OqO3LcdYZw==",
       "license": "BSD-2-Clause",
       "engines": {
         "node": ">=12"
@@ -5051,6 +5078,15 @@
       "dev": true,
       "license": "MIT"
     },
+    "node_modules/ecdsa-sig-formatter": {
+      "version": "1.0.11",
+      "resolved": "https://registry.npmjs.org/ecdsa-sig-formatter/-/ecdsa-sig-formatter-1.0.11.tgz",
+      "integrity": "sha512-nagl3RYrbNv6kQkeJIpt6NJZy8twLB/2vtz6yN9Z4vRKHN4/QZJIEbqohALSgwKdnksuY3k5Addp5lg8sVoVcQ==",
+      "license": "Apache-2.0",
+      "dependencies": {
+        "safe-buffer": "^5.0.1"
+      }
+    },
     "node_modules/ee-first": {
       "version": "1.1.1",
       "license": "MIT"
@@ -6228,6 +6264,19 @@
         "url": "https://opencollective.com/express"
       }
     },
+    "node_modules/https-proxy-agent": {
+      "version": "5.0.1",
+      "resolved": "https://registry.npmjs.org/https-proxy-agent/-/https-proxy-agent-5.0.1.tgz",
+      "integrity": "sha512-dFcAjpTQFgoLMzC2VwU+C/CbS7uRL0lWmxDITmqm7C+7F0Odmj6s9l6alZc6AELXhrnggM2CeWSXHGOdX2YtwA==",
+      "license": "MIT",
+      "dependencies": {
+        "agent-base": "6",
+        "debug": "4"
+      },
+      "engines": {
+        "node": ">= 6"
+      }
+    },
     "node_modules/human-signals": {
       "version": "2.1.0",
       "dev": true,
@@ -7378,6 +7427,49 @@
         "graceful-fs": "^4.1.6"
       }
     },
+    "node_modules/jsonwebtoken": {
+      "version": "9.0.3",
+      "resolved": "https://registry.npmjs.org/jsonwebtoken/-/jsonwebtoken-9.0.3.tgz",
+      "integrity": "sha512-MT/xP0CrubFRNLNKvxJ2BYfy53Zkm++5bX9dtuPbqAeQpTVe0MQTFhao8+Cp//EmJp244xt6Drw/GVEGCUj40g==",
+      "license": "MIT",
+      "dependencies": {
+        "jws": "^4.0.1",
+        "lodash.includes": "^4.3.0",
+        "lodash.isboolean": "^3.0.3",
+        "lodash.isinteger": "^4.0.4",
+        "lodash.isnumber": "^3.0.3",
+        "lodash.isplainobject": "^4.0.6",
+        "lodash.isstring": "^4.0.1",
+        "lodash.once": "^4.0.0",
+        "ms": "^2.1.1",
+        "semver": "^7.5.4"
+      },
+      "engines": {
+        "node": ">=12",
+        "npm": ">=6"
+      }
+    },
+    "node_modules/jwa": {
+      "version": "2.0.1",
+      "resolved": "https://registry.npmjs.org/jwa/-/jwa-2.0.1.tgz",
+      "integrity": "sha512-hRF04fqJIP8Abbkq5NKGN0Bbr3JxlQ+qhZufXVr0DvujKy93ZCbXZMHDL4EOtodSbCWxOqR8MS1tXA5hwqCXDg==",
+      "license": "MIT",
+      "dependencies": {
+        "buffer-equal-constant-time": "^1.0.1",
+        "ecdsa-sig-formatter": "1.0.11",
+        "safe-buffer": "^5.0.1"
+      }
+    },
+    "node_modules/jws": {
+      "version": "4.0.1",
+      "resolved": "https://registry.npmjs.org/jws/-/jws-4.0.1.tgz",
+      "integrity": "sha512-EKI/M/yqPncGUUh44xz0PxSidXFr/+r0pA70+gIYhjv+et7yxM+s29Y+VGDkovRofQem0fs7Uvf4+YmAdyRduA==",
+      "license": "MIT",
+      "dependencies": {
+        "jwa": "^2.0.1",
+        "safe-buffer": "^5.0.1"
+      }
+    },
     "node_modules/keyv": {
       "version": "4.5.4",
       "dev": true,
@@ -7466,10 +7558,46 @@
       "version": "4.2.0",
       "license": "MIT"
     },
+    "node_modules/lodash.includes": {
+      "version": "4.3.0",
+      "resolved": "https://registry.npmjs.org/lodash.includes/-/lodash.includes-4.3.0.tgz",
+      "integrity": "sha512-W3Bx6mdkRTGtlJISOvVD/lbqjTlPPUDTMnlXZFnVwi9NKJ6tiAk6LVdlhZMm17VZisqhKcgzpO5Wz91PCt5b0w==",
+      "license": "MIT"
+    },
     "node_modules/lodash.isarguments": {
       "version": "3.1.0",
       "license": "MIT"
     },
+    "node_modules/lodash.isboolean": {
+      "version": "3.0.3",
+      "resolved": "https://registry.npmjs.org/lodash.isboolean/-/lodash.isboolean-3.0.3.tgz",
+      "integrity": "sha512-Bz5mupy2SVbPHURB98VAcw+aHh4vRV5IPNhILUCsOzRmsTmSQ17jIuqopAentWoehktxGd9e/hbIXq980/1QJg==",
+      "license": "MIT"
+    },
+    "node_modules/lodash.isinteger": {
+      "version": "4.0.4",
+      "resolved": "https://registry.npmjs.org/lodash.isinteger/-/lodash.isinteger-4.0.4.tgz",
+      "integrity": "sha512-DBwtEWN2caHQ9/imiNeEA5ys1JoRtRfY3d7V9wkqtbycnAmTvRRmbHKDV4a0EYc678/dia0jrte4tjYwVBaZUA==",
+      "license": "MIT"
+    },
+    "node_modules/lodash.isnumber": {
+      "version": "3.0.3",
+      "resolved": "https://registry.npmjs.org/lodash.isnumber/-/lodash.isnumber-3.0.3.tgz",
+      "integrity": "sha512-QYqzpfwO3/CWf3XP+Z+tkQsfaLL/EnUlXWVkIk5FUPc4sBdTehEqZONuyRt2P67PXAk+NXmTBcc97zw9t1FQrw==",
+      "license": "MIT"
+    },
+    "node_modules/lodash.isplainobject": {
+      "version": "4.0.6",
+      "resolved": "https://registry.npmjs.org/lodash.isplainobject/-/lodash.isplainobject-4.0.6.tgz",
+      "integrity": "sha512-oSXzaWypCMHkPC3NvBEaPHf0KsA5mvPrOPgQWDsbg8n7orZ290M0BmC/jgRZ4vcJ6DTAhjrsSYgdsW/F+MFOBA==",
+      "license": "MIT"
+    },
+    "node_modules/lodash.isstring": {
+      "version": "4.0.1",
+      "resolved": "https://registry.npmjs.org/lodash.isstring/-/lodash.isstring-4.0.1.tgz",
+      "integrity": "sha512-0wJxfxH1wgO3GrbuP+dTTk7op+6L41QCXbGINEmD+ny/G/eCqGzxyCsh7159S+mgDDcoarnBw6PC1PS5+wUGgw==",
+      "license": "MIT"
+    },
     "node_modules/lodash.memoize": {
       "version": "4.1.2",
       "dev": true,
@@ -7480,6 +7608,12 @@
       "dev": true,
       "license": "MIT"
     },
+    "node_modules/lodash.once": {
+      "version": "4.1.1",
+      "resolved": "https://registry.npmjs.org/lodash.once/-/lodash.once-4.1.1.tgz",
+      "integrity": "sha512-Sb487aTOCr9drQVL8pIxOzVhafOjZN9UU54hiN8PU3uAiSV7lx1yYNpbNmex2PK6dSJoNTSJUUswT651yww3Mg==",
+      "license": "MIT"
+    },
     "node_modules/log-symbols": {
       "version": "4.1.0",
       "dev": true,
@@ -8738,6 +8872,13 @@
         "url": "https://opencollective.com/webpack"
       }
     },
+    "node_modules/scmp": {
+      "version": "2.1.0",
+      "resolved": "https://registry.npmjs.org/scmp/-/scmp-2.1.0.tgz",
+      "integrity": "sha512-o/mRQGk9Rcer/jEEw/yw4mwo3EU/NvYvp577/Btqrym9Qy5/MdWGBqipbALgd2lrdWTJ5/gqDusxfnQBxOxT2Q==",
+      "deprecated": "Just use Node.js's crypto.timingSafeEqual()",
+      "license": "BSD-3-Clause"
+    },
     "node_modules/secure-json-parse": {
       "version": "4.1.0",
       "funding": [
@@ -9707,6 +9848,24 @@
       "version": "2.7.0",
       "license": "0BSD"
     },
+    "node_modules/twilio": {
+      "version": "6.0.2",
+      "resolved": "https://registry.npmjs.org/twilio/-/twilio-6.0.2.tgz",
+      "integrity": "sha512-RN3TZxUtxLz2HBZVt62+LdZxQbrMVgYKtuzLgwmO7nqKvR+gQS5mCackD9hf4Y7MmoK/bX7tCm7kaJC8kC8zFA==",
+      "license": "MIT",
+      "dependencies": {
+        "axios": "^1.13.5",
+        "dayjs": "^1.11.9",
+        "https-proxy-agent": "^5.0.0",
+        "jsonwebtoken": "^9.0.3",
+        "qs": "^6.14.1",
+        "scmp": "^2.1.0",
+        "xmlbuilder": "^13.0.2"
+      },
+      "engines": {
+        "node": ">=20.0.0"
+      }
+    },
     "node_modules/type-check": {
       "version": "0.4.0",
       "dev": true,
@@ -10272,6 +10431,15 @@
         "node": "^14.17.0 || ^16.13.0 || >=18.0.0"
       }
     },
+    "node_modules/xmlbuilder": {
+      "version": "13.0.2",
+      "resolved": "https://registry.npmjs.org/xmlbuilder/-/xmlbuilder-13.0.2.tgz",
+      "integrity": "sha512-Eux0i2QdDYKbdbA6AM6xE4m6ZTZr4G4xF9kahI2ukSEMCzwce2eX9WlTI5J3s+NU7hpasFsr8hWIONae7LluAQ==",
+      "license": "MIT",
+      "engines": {
+        "node": ">=6.0"
+      }
+    },
     "node_modules/y18n": {
       "version": "5.0.8",
       "dev": true,
diff --git a/app/backend/package.json b/app/backend/package.json
index b98768b..7ca71f4 100644
--- a/app/backend/package.json
+++ b/app/backend/package.json
@@ -49,7 +49,7 @@
     "bullmq": "^5.79.0",
     "class-transformer": "^0.5.1",
     "class-validator": "^0.14.3",
-    "dotenv": "^17.2.3",
+    "dotenv": "^17.4.2",
     "helmet": "^8.1.0",
     "ioredis": "^5.9.2",
     "openai": "^6.33.0",