HTMLattempt/Resume.html at main · Bgibsonsf/HTMLattempt · GitHub

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<!DOCTYPE html>
<html>

<head>
    <link rel="stylesheet" href="style.css">
</head>

<body>
    <header>
        <h2>
        BENJAMIN <br>
        GIBSON <br>
        <u> Contact </u> <br>
        555-555-1234 <br>
        exampleemail@gmail.net <br>
        linkedinprofile.in </h2>
 </header>
     <h2> <u> Professional Skills </u> </h2>
    <p>
        <ul>
     <li> Vast knowledge of EPIC, Citrix, and OnBase Unity Healthcare Systems </li>
     <li> Proficient in Microsoft Office </li>
     <li> Extensive utilization of business communication software such as Zoom & Microsoft Teams </li>
     <li> Excellent leadership capabilities </li>
     <li> Medical Terminology </li>
        <li> Expert level radiology knowledge </li>
        <li> Effective communicator both written and verbal </li>
        <li> Exceptional Customer Service </li>
        </ul>
    <h2> <u> Company 1 </u> </h2>
        <h3> December 2023 - March 2024 </h3>
        <h3> Patient Experience Supervisor </h3>
    <p>
        <ul>
        <li> Responsible for high performance of 8 team members </li>
        <li> Trains new hires to meet and exceed company performance standards </li>
        <li> Maintains detailed reports of team member perormance metrics and disciplinary actions </li>
        <li> Coordinates with facility leaders and department leaders to maintain efficient workflows </li>
        </ul>
     </p>
<h2> <u> Company 2 </u> </h2>
    <h3> March 2023 - December 2023 </h3>
    <h3> Radiology Scheduling Supervisor </h3>
   <p>
    <ul>
    <li> Responsible for daily processing of reports and metrics </li>
    <li> Conducts interviews and performs disciplinary actions including coaching up to termination events </li>
    <li> Leads team of x employees </li>
   </ul>
</p>
    <h3> Optimization & Recovery Specialist III </h3>
    <h3> June 2021 - March 2023 </h3>
    <p>
        <ul>
    <li> Increased revenue by maintaining cancellation lists to recover & retain patient appointments </li>
    <li> Demonstrated creativity by creating, planning, and implementing new workflows for highest possible scheduling & scheudle efficiency </li>
    <li> Completed all stat / emergent scheduling requests daily to ensure soonest possible appointments </li>
    <li> Trained new hires to meet and exceed all company & departmental standards </li>
    </ul>
    </p>
    <h3> Radiology Scheduling Specialist I </h3>
    <h3> August 2019 - June 2021 </h3>
    <p>
        <ul>
    <li> Scheduled average of 80-100+ radiology appointments daily </li>
    <li> Mastered knowledge of all radiology outpatient protocols, preparation instructions and procedures </li>
    <li> Accurately gathered patient demographic & insurance information to ensure correct revenue cycle completion </li>
    <li> Achieved Quality Assurance scores monthly of 98% greatly exceeding departmental standards </li>
    </ul>
    </p>
<h2> <u> Military Experience </u> </h2>
    <h3> US Army </h3>
    <h3> June 2009 - June 2014 </h3>
    <h3> Human Intelligence Collector </h3>
    <p>
    <ul>
    <li> Honorable Character of Service </li>
    <li> Screened, Interpreted, and created multi-source intelligence reports to support field operations </li>
    <li> TS SCI Security Clearance </li>
    <li> Lead Platoon of 60+ soliders to completion of Basic Combat Training (BCT) </li>
    <li> Graduated top 10% of Advanced Individual Training (AIT) </li>
    </ul>
    </p>
<h2> <u> Education </u> </h2>
<h3> Surry Community College </h3>
    <p>
        <ul>
    <li> Cyber Security & Information Assurance </li>
    <li> In Progress </li>
    </ul>
    </p>
<h4> Currently Studying for Comp TIA A+ </h4>
<h4> Currently Learning HTML </h4>
</body>
</html>