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Copy Post: Editor seems to revert title and content changes when saving #40647
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BugWhen a feature is broken and / or not performing as intendedWhen a feature is broken and / or not performing as intendedCustomer Report [LEGACY]Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Triaged[Feature Group] Editor ExperienceFeatures related to Gutenberg integration on WordPress.com.Features related to Gutenberg integration on WordPress.com.[Feature] Copy a Post[Focus] CompatibilityEnsuring our products play well with third-partiesEnsuring our products play well with third-parties[Interaction #] > 10(Automated) interaction count label for better visibility. Please don't add these manualliy.(Automated) interaction count label for better visibility. Please don't add these manualliy.[Linear] Untangling CalypsoTemporary label (ask Copons)Temporary label (ask Copons)[Pri] High[Status] Escalated to Product Ambassadors
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BugWhen a feature is broken and / or not performing as intendedWhen a feature is broken and / or not performing as intendedCustomer Report [LEGACY]Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"Triaged[Feature Group] Editor ExperienceFeatures related to Gutenberg integration on WordPress.com.Features related to Gutenberg integration on WordPress.com.[Feature] Copy a Post[Focus] CompatibilityEnsuring our products play well with third-partiesEnsuring our products play well with third-parties[Interaction #] > 10(Automated) interaction count label for better visibility. Please don't add these manualliy.(Automated) interaction count label for better visibility. Please don't add these manualliy.[Linear] Untangling CalypsoTemporary label (ask Copons)Temporary label (ask Copons)[Pri] High[Status] Escalated to Product Ambassadors
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Quick summary
There's a confusing user experience issue when copying posts in the WordPress dashboard. When a user copies a post and modifies the title of the copy, the interface appears to revert to the original title, making it seem like the changes weren't saved. However, the changes are actually being saved to a new draft post with a different post ID. This creates confusion because while the URL shows an updated post ID, the visible title doesn't reflect the changes made, leading users to question whether their modifications were preserved.
Here is a video in which I demonstrate the issue using a test WordPress.com site on a free plan:
20241215.Copy.post.UX.issue-optimized.mp4
Steps to reproduce
What you expected to happen
When copying a post, the copied post with changes that are made to the copy should be preserved in the editor window that the user sees.
What actually happened
When a user copies a post and modifies the title of the copy, the interface appears to revert to the original title, making it seem like the changes weren't saved. However, the changes are actually being saved to a new draft post with a different post ID.
Impact
Most (> 50%)
Available workarounds?
No but the platform is still usable
If the above answer is "Yes...", outline the workaround.
No response
Platform (Simple and/or Atomic)
Simple
Logs or notes
This was reported in 9177618-zen and reproduced in a test site on a free plan.
This issue persists irrespective of browser used. Our customer experienced this issue using Brave, Microsoft Edge and Firefox. I reproduced the issue using Microsoft Edge on macOS 15.2