Building ticketcord.net from Zagreb, Croatia.
TicketCord is the main thing right now. It's an AI-native Discord support platform running thousands of bots in production. The parts I find interesting:
- Atlas, an in-app AI assistant with function calling and ticket-aware context
- A knowledge base crawler that feeds Qdrant for RAG replies inside the bots
- A Go bot manager doing lock-free concurrency over
sync.Map, with an event bus pulling everything together - Localized in 12 languages on the web and 19 inside the bots
Outside of that I spend most of my time on AI agents, RAG pipelines, and writing scripts so I never have to do the same thing twice.



